Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.
Overview
4
4
years of professional experience
Work History
Mental Health Case Manager
IHNA
Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
Disability Support Worker
Melba Support Services
11.2021 - Current
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Drove clients safely to social activities and appointments.
Kept detailed daily logs with care actions, patient behaviour, and incidents.
Preserved and prepared reports and treatment records.
Maintained safety with tidy, clean, and hazard-free home environments.
Prepared nutritious meals to meet individual dietary needs for clients.
Transported patients via wheelchair to and from rehabilitation and daily activities.
Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Maintained detailed records of patient progress, documentation of services and case notes.
Disabilty Support Worker
Healthscope Independence Services
01.2020 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted clients in identifying community resources and connecting with appropriate services.
Documented client progress and activities in accordance with agency policies and procedures.
Participated in interdisciplinary team meetings to coordinate care for clients.
Assisted clients in developing and setting realistic goals to promote positive change.
Administered assessments to identify clients' needs and establish treatment plans.
Provided crisis counseling and intervention services to clients in emergency situations.
Educated clients and families on mental health, wellness and recovery topics.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Kept clients engaged in social networks and communities for personal health and growth.
Education
DIPLOMA IN MENTAL HEALTH - Mental Health Counseling
IHNA
Heidelberg, VIC
08.2023
Disability Studies
IHNA
Heidelberg, VIC
01.2020
M.B.B.S - MEDICINE
TRIBHUVAN UNIVERSITY
NEPAL
06.2010
Skills
Reading Comprehension
Therapeutic Exercise
Release Notes
Post-Traumatic Stress Disorder Management
Staff Meetings
Quality Patient Care
Evidence-Based Counseling Techniques
Life Support Technique Skills
Mental Health Disorders
Case Notes
Emotional Support
Community Mental Health Programs
Stress Management
Additional Information
ADVANCED DIPLOMA IN COMMUNITY SERVICES - SUPERVISION POSITION TO OVERSEE EVERY INDIVIDUAL WORKING UNDER SAME ROOF.
Timeline
Disability Support Worker
Melba Support Services
11.2021 - Current
Disabilty Support Worker
Healthscope Independence Services
01.2020 - Current
Mental Health Case Manager
IHNA
DIPLOMA IN MENTAL HEALTH - Mental Health Counseling