Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Erin Murphy

Everton Park

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements.

Overview

6
6
years of professional experience

Work History

Supervisor

Zarraffa's Coffee
12.2020 - Current
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Crew Member

McDonald's
04.2018 - 12.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Bachelor of Fashion Marketing And Enterprise - Marketing

Torrens University Australia
Brisbane, QLD
11.2026

High School Diploma -

Kelvin Grove State College
Kelvin Grove, QLD
11.2020

Skills

  • Staff Management
  • Order Supplies
  • Safety Awareness
  • Train Employees
  • Hiring and Training
  • Cash Handling Expertise
  • Performance Tracking and Evaluations
  • Quality Standards
  • Inventory Management
  • Production Efficiency

References

Available on request

Timeline

Supervisor

Zarraffa's Coffee
12.2020 - Current

Crew Member

McDonald's
04.2018 - 12.2020

Bachelor of Fashion Marketing And Enterprise - Marketing

Torrens University Australia

High School Diploma -

Kelvin Grove State College

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Erin Murphy