Erin O'Brien
Rockdale,NSW
Summary
I am an energetic and positive individual with strong communication skills and a quick learner in regards to operational procedures. Through my work experience I have learnt how to prioritise customer service, manage inventory and be adaptable to fast paced and unpredictable environments. I excel in collaborating within a team and maintaining optimum levels of skill during peak hours to provide my best service.
Overview
4
4
years of professional experience
Work History
Retail Worker
Spotlight
03.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Measured and cut fabric for garment construction according to customer specifications.
- Assisted customers with garment selection, offering expert advice on sizing, fabrics, and styles to ensure optimal fit and satisfaction.
Receptionist
Bluefit
10.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed swimming/gym appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor of Design - Fashion Design
University of Technology Sydney
Sydney, NSW11-2027
High School Diploma -
Bethany College
Hurstville, NSW11-2024
Skills
- Customer service
- Stock replenishment
- Organization skills
- Patience and empathy
- Telephone skills
- Sewing, mending and tailoring
Timeline
Receptionist
Bluefit
10.2023 - 04.2024
Retail Worker
Spotlight
03.2021 - Current
Bachelor of Design - Fashion Design
University of Technology Sydney
High School Diploma -
Bethany College
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