Summary
Overview
Work History
Education
Skills
Timeline
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Erin Spencer

Mooroolbark,Vic

Summary

I am a proud Aboriginal woman that has a Diploma in Hairdressing, alongside three years of work experience within an Aboriginal Community Controlled Organisation

working in roles such as Community Engagement Worker, Projects Officer and Well-Being Representative, with an overall passion to help people within the Aboriginal community.

Overview

38
38
years of professional experience

Work History

Projects Officer

Vacca
Chirnside
11.2021 - Current
  • Organising Events.
  • Liaising with the elders.
  • Running and facilitating yarning circles for the Elders and Carers.
  • Running the digital literacy program.
  • Reviewed project documents and supporting materials.
  • Performed checks on project development at every stage.
  • Identified plans and resources required to meet project goals and objectives.

Community Engagement Officer

Vacca
Chirnside Park, VIC
11.2020 - Current
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Hairdressing

Myself
Mooroolbark, Mooroolbark
01.1990 - Current
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.

Nursery Hand

All Inclusive Nurseries
Wonga Park, VIC
08.2013 - 05.2014
  • Unloaded plants and nursery items from delivery trucks.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.

Customer Service

BIG W
Mulgrave, Vic
03.1996 - 03.1998
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Cross-trained and provided back up for customer service managers.
  • Cross-trained and backed up other customer service managers.

Education

Diploma in Hairdressing - Hairdressing

Box Hill Institute of TAFE
Melbourne, VIC
07.2008

High School Diploma -

Pembroke Secondary College - Senior Campus
Mooroolbark, VIC
04.2006

Skills

  • Project Records
  • Data Repositories

Timeline

Projects Officer

Vacca
11.2021 - Current

Community Engagement Officer

Vacca
11.2020 - Current

Nursery Hand

All Inclusive Nurseries
08.2013 - 05.2014

Customer Service

BIG W
03.1996 - 03.1998

Hairdressing

Myself
01.1990 - Current

Diploma in Hairdressing - Hairdressing

Box Hill Institute of TAFE

High School Diploma -

Pembroke Secondary College - Senior Campus

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Erin Spencer