Summary
Overview
Work History
Skills
Certification
References
Personal Information
Accomplishments
Timeline
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Erin Tuckey

Loganholme,Australia

Summary

Compassionate caregiver with five years of experience working as a professional support worker. Seeking to provide support and high- quality care to clients while ensuring a safe and positive home environment

Great verbal and written communication skills and calm approach to conflict resolution. Quick on my toes with an enthusiastic approach to new tasks and duties. The willingness to adapt to, and learn, within a new environment. Strong commitment to enhancing customer experience with a view to establishing strong rapport to encourage repeat business. Experienced in working to a shift roster and available for an immediate start.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Support worker

Blue Marble health services
01.2020 - 01.2024
  • Proud of significantly improving the quality of life for my clients
  • Socialising, medicine management goals and aspirations
  • Manageing schedules, prioritising tasks and filtering information
  • Helping with household tasks including administering medication

Customer Service / Barista / Food Prep

BUCKING BULL, Hyperdome
01.2019 - 01.2020
  • Customer service
  • Take accurate orders and prepare food to order
  • Able to work to strict WH&S protocols
  • Accurate cash handling, cash register operation and use of Eftpos
  • General cleaning duties, rubbish removal
  • Goods receivable, unpack stock and store in fridges and dry storage
  • Prepare hot and cold beverages in a timely manner
  • Prepare and serve barista style coffee
  • Coffee machine maintenance
  • Stock display, rotation and quality control of perishables

Customer Service / Barista / Food Prep

DREAM HOUSE CAFE, Underwood
01.2017 - 01.2019
  • Take orders and provide table service, prepare food and beverages
  • Pre-pared hot and cold food and stock display cabinets in mornings
  • Coffee machine maintenance, wash dishes
  • Goods receivable, unpack stock and store in fridges and dry storage
  • Accurate cash handling, cash register operation and Eftpos transactions
  • General cleaning duties, making all food prep areas hygienically clean and spotless
  • Catering for business lunches, meetings, special occasions
  • Take telephone reservations and set tables to suit
  • Maintain, clean and tidy working environment

Customer Service / Retail & Café Assistant

HOLLAND HOUSE
01.2014 - 01.2017
  • Company Overview: Sydney
  • Customer service, accurate cash handling, cash register operation, Eftpos
  • Retail sales of merchandise
  • Take cafe orders, prepare food and beverages to order, provide table service
  • Able to strict WH&S protocols
  • General cleaning duties, rubbish removal
  • Goods receivable, unpack stock and store in fridges and dry storage
  • Prepare and orders for delivery to customers
  • Stock, display, rotation and quality control of perishables
  • General cleaning duties for Retail and Café sides of business
  • Sydney

Skills

  • Customer service
  • Planning and setting up for functions and special events
  • Physical fitness
  • Organizational skills
  • Attention to detail
  • Ability to work under pressure
  • Verbal communication
  • Written communication
  • Conflict resolution
  • Adaptability
  • Willingness to learn
  • Commitment to enhancing customer experience
  • Building rapport
  • Shift work availability

Certification

  • Open CA Licence – own reliable transport
  • Certificate III Retail
  • Certificate II in Business
  • Able to pass Police check, Drug and alcohol testing
  • Certificate III in Individual Support

References

  • Monique Van Altena, Owner – Holland House, 0405 313 177
  • Helen Johns, Manager – Bucking Bull, 0432 828 919

Personal Information

Citizenship: AUSTRALIAN CITIZEN

Accomplishments

Certificate 3 in individual support

Timeline

Community Support worker

Blue Marble health services
01.2020 - 01.2024

Customer Service / Barista / Food Prep

BUCKING BULL, Hyperdome
01.2019 - 01.2020

Customer Service / Barista / Food Prep

DREAM HOUSE CAFE, Underwood
01.2017 - 01.2019

Customer Service / Retail & Café Assistant

HOLLAND HOUSE
01.2014 - 01.2017
  • Open CA Licence – own reliable transport
  • Certificate III Retail
  • Certificate II in Business
  • Able to pass Police check, Drug and alcohol testing
  • Certificate III in Individual Support

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Erin Tuckey