Erin Ward
Merrimac,Australia
Summary
Upbeat, customer-focused Sales Associate with 5+ years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
Work History
Waitress /Cocktail Bartender
Sporting Globe
10.2024 - Current
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Won employee of the month for the month of december
Retail Worker
Kmart
11.2019 - 11.2024
- Picked, packed and dispatched click and collect and online orders
- Managed the online department and taught new employees how to work in the online bay
- Processed returns and exchanges according to company policies while maintaining positive customer relations
- Attended training sessions conducted by supervisors regarding new products, services or changes in company policy
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences
- Maintained an organized store environment by restocking shelves and organizing displays
Camp America Councillor
Daniel Atkins
06.2024 - 08.2024
- Took full time care of young girls during American summer
- I taught in the performing arts department and assisted with putting on plays and shows
Marketing Assistant
Joanne Rahn
03.2021 - 11.2021
- Created graphical illustrations to share market research insights
- Assisted with the development and implementation of marketing campaigns
- Provided administrative support to the Marketing Manager on a daily basis
Education
Bachelors - Marine Science
Griffith University
QLD11-2027
No Degree - Responsible Service of Alcohol
Clear To Work
QLD08-2024
High School Diploma -
St Michaels College
Merrimac, QLD11.2023
LCCI Level 3 Business Statistics Certificate -
Novaskill
Gold Coast, QLD12.2021
Skills
- Order Processing
- Shipment Receiving
- Product Knowledge
- Store Organization
- Friendly and Helpful
- Customer service
- Hospitality service expertise
- Cleanliness
- Accurate money handling
- Strong multitasking
Timeline
Waitress /Cocktail Bartender
Sporting Globe
10.2024 - Current
Camp America Councillor
Daniel Atkins
06.2024 - 08.2024
Marketing Assistant
Joanne Rahn
03.2021 - 11.2021
Retail Worker
Kmart
11.2019 - 11.2024
High School Diploma -
St Michaels College
LCCI Level 3 Business Statistics Certificate -
Novaskill
Bachelors - Marine Science
Griffith University
No Degree - Responsible Service of Alcohol
Clear To Work
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