Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin White

Coburg,VIC

Summary

I am a hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bartender /Bar Supervisor

The Gertrude Hotel
03.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.


Front of House

Coburger and Co
03.2020 - 01.2022
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.

Front of House / Sandwich artist

Cafe Piato
03.2018 - 07.2019
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Education

High School Diploma -

Ivanhoe Girls' Grammar School
Ivanhoe, VIC
11.2016

Skills

  • Group Reservations Management
  • Recipe and Menu Memorization
  • Cocktail List Development
  • New Cocktail Creation
  • Safe Serving Knowledge
  • New Hire Training
  • Cocktail Service
  • Wine and Beer Recommendations
  • BEPOZ POS
  • Craft Cocktail Preparation
  • Pair Food and Wine
  • Professional Service Standards

Certification

Responsible serving of alcohol certificate

Timeline

Bartender /Bar Supervisor

The Gertrude Hotel
03.2022 - Current

Front of House

Coburger and Co
03.2020 - 01.2022

Front of House / Sandwich artist

Cafe Piato
03.2018 - 07.2019

High School Diploma -

Ivanhoe Girls' Grammar School

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Erin White