〇email: hirepurple.4@gmail.com
〇mobile phone: 0413021133
Experienced restaurant staff who can understand the situation of both customers and the staff team. Because of honesty, good at adapting to new environments, and quickly memorizing rules in a new workplace. Have the ability to respond to emergencies calmly.
・Sold out 30 limited-time products by recommending them to the guests.
・Recognized the preferences of each regular guest and served flexibly.
・Shared any information with the customer service team and helped the team to work effectively.
・Taught serving skills to new employees clearly and decreased the number of retirees.
・Worked well with other store employees and solved the problem of labor shortage.
・Cooked some of the menus in front of the guests.
・Increased viewers of an inheritance consultant matching website by managing Twitter and Facebook.
・Automated data entry partly and shortened work time to one-eighth.
・Introduced new ways to reach the target by proposing youtube video uploading.
・Learned SEO by entering keywords and changing the text length.
・Held a meeting at the end of the work to check team members' progress and set a goal for next working day.
・Responded quickly to customer requests.
・Discussed the reason and measure with all staff when someone made a mistake.
・Prepared for the opening.
・Helped other shops when there are people shortages.
・Responded to the situation and taught the students when some teacher had an emergency absence.
・Communicated with my students a lot, to understand their personalities well, and provided tutoring that suits each of them.
・Kept students motivated by clarifying their goals.
・Helped increase students' test scores by 10% in a month.
〇Language skills
・Japanese (native)
・English TOEFL score80 (high intermediate)
〇Education skills
・Educate new employees well at restaurants
・Managing schedule of cram school students effectively
〇 Waitress skills
・Approach customers with a bright smile
・Take customer's order correctly and speedy
・Clear communication with customers and staff members
・High dishwashing skills
・Accurate billing and payment processing