Erina Sugiyama
Sydney
Summary
Results-driven and seasoned Senior Talent Acquisition professional with over 15 years of extensive experience in the Tech industry, specifically focused on recruiting for sales, support, and operations roles across the APJC region. Proven track record of successfully identifying and securing top-tier talent to drive organizational growth and meet business objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
APJC Talent Acquisition
Cisco Systems Australia
05.2021 - Current
- Led full-cycle recruitment processes for professional roles within the Cisco Meraki business, focusing on support, sales and operations families across APJC region including ANZ and Japan.
- Built strong partnerships with hiring managers, fostering collaborative relationships to understand and address hiring needs effectively.
- Leveraged a deep understanding of the talent market to attract, engage, and retain high-caliber professionals, ensuring alignment with business objectives.
- Demonstrated strong communication and interpersonal skills, coupled with a strategic mindset to align recruitment efforts with overall business goals.
- Mentored a Junior Recruiter, providing guidance on sourcing strategies tailored to each country's unique talent landscape.
- Excelled in creating and nurturing diverse and inclusive candidate pipelines, fostering a dynamic and collaborative work environment.
- Led projects to analyse the APJC Talent Market to deliver effective talent acquisition solutions and ensure competitive edge in sourcing and securing top talent.
- Demonstrated exceptional results by successfully closing 50 professional roles during the fiscal year 2023 and 75 roles professional, graduate and intern roles during the fiscal year 2022.
- Recognized for outstanding performance and received the Star of the Quarter award in Q1 FY22 from the Meraki Global Talent Acquisition team.
APJC Sourcing Recruiter
Amazon Web Services Australia
11.2018 - 05.2021
- Strategically sourced candidates for technical roles such as Solutions Architect, Technical Account Manager and Support Engineer roles utilising both internal and external platforms, effectively managing them through the interview process for Australia and Japan.
- Collaborated closely with in-country recruiters and hiring managers, ensuring timely updates on pipeline progress and alignment with hiring objectives.
- Led hiring events in Japan, overseeing the entire project lifecycle from framework development to interview process management. Successfully recruited 11 support engineers from the two events.
- Demonstrated strong recruitment capabilities by hiring 45 roles in FY19 and 29 roles in FY2020 through effective passive sourcing strategies.
- Monitored and analysed team statistics, providing valuable insights and presenting our team's activities to regional managers, contributing to informed decision-making.
- Recognised for innovative thinking and process improvement, receiving the Invent and Simplify award for Q1 FY20 from the APJC Talent Acquisition team
Recruitment Consultant
Tardis Group Australia, Sydney Australia
04.2015 - 10.2018
- Specialised in full-cycle recruitment for mid to executive-level positions in HR and business operations, with a primary focus on global companies in Japan and Australia.
- Proactively researched and developed new business opportunities through a strategic combination of cold calling, networking, and referrals.
- Established and maintain strong relationships with clients, negotiating contract terms and sharing valuable market insights to ensure mutual success.
- Sourced candidates through creative approaches, established talent pipelines and maintained relationships.
- Managed the end-to-end interview process for sourced candidates and skillfully negotiated offers to secure successful placements.
- Demonstrated exceptional performance by achieving 100% of the target in 2016, exceeding expectations with 150% in 2017, and maintaining a high level of success with 120% in 2018.
Contractor Manager, IT Contract Division
Robert Walters Japan
01.2012 - 07.2014
- As a customer success role, managed 200 contractors in the IT sector. Monitored and improved contractors' performance, aligning it with client expectations and predefined targets through feedback and guidance.
- Assessed and addressed satisfaction levels among contractors, taking prompt action based on their feedback.
- Prepared candidates for interviews, accompanied them during the interview process, and facilitated a smooth onboarding experience.
- Played a key role in managing the contract renewal process, collaborating with Consultants and the Contract Business Administration team
- From January to October 2012, as an admin coordinator, I supported job postings, candidate sourcing, and arranging interviews.
HR Assistant
NHK, Japan Broadcasting Centre
01.2009 - 01.2012
- Responsible for the comprehensive management of interns, from the recruitment process to overseeing day-to-day activities.
- Supervised and guided interns in their daily tasks, coordinated monthly shifts, and reviewed/approved payroll procedures after their commencement.
Education
Master of Arts - Human Resources Management
Edith Cowan University
Remote09.2024
Diploma - Human Resources Management
Distance Colleges
Remote01.2022
No Degree - Business Psychology Course
Sanno University
Tokyo, JapanAssociate of Arts - Business (2006-2007, Withdrew)
Tulsa Community College
OK, USAGraduate Certificate in Interpretation -
Gregg International College, Kanagawa, Japan
01.2005
Skills
- Strategic Recruitment
- Relationship Building
- DEI strategy in STEM
- Talent Market Insights
- Business Acumen
- Candidate Sourcing
- Project Management
- TA Operations
Certification
- Cisco Interviewer Certificate, 2021
- Completed AWS Cloud Practitioner Course, 2020
- Linkedin Recruitment Certificate, 2019
- Certificate of RCSA, Recruitment, 2016
Languages
English
Japanese
Timeline
APJC Talent Acquisition
Cisco Systems Australia
05.2021 - Current
APJC Sourcing Recruiter
Amazon Web Services Australia
11.2018 - 05.2021
Recruitment Consultant
Tardis Group Australia, Sydney Australia
04.2015 - 10.2018
Contractor Manager, IT Contract Division
Robert Walters Japan
01.2012 - 07.2014
HR Assistant
NHK, Japan Broadcasting Centre
01.2009 - 01.2012
Master of Arts - Human Resources Management
Edith Cowan University
Diploma - Human Resources Management
Distance Colleges
No Degree - Business Psychology Course
Sanno University
Associate of Arts - Business (2006-2007, Withdrew)
Tulsa Community College
Graduate Certificate in Interpretation -
Gregg International College, Kanagawa, Japan
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