Erin Gypsy-Ray Dicker
Gold Coast,QLD
Summary
As an energetic individual with an engaging personality and felxible approach, I pride myself in being attentive to fine detail while hardworking and motivated in a busy environment.
Eager to help the team achieve company goals as well as be ready to learn along the way while anticipating customer needs to facilitate enjoyable dining experiences.
Overview
13
13
years of professional experience
Work History
Waitress
Light Years
10.2021 - Current
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
- Use cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greet new customers, discussed specials and took drink orders.
- Build strong customer rapport
Head Barista
Espresso Moto
05.2021 - 07.2022
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Maintained efficient and quality coffee during busy periods.
- Stocktake and ordering
- End of day cash up
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Developed coffee and beverage recipes.
Barista/Bartender
The Henchman
03.2020 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Managed bookings and hostess role.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Waitress
JFK Wood Fire Pizza
06.2018 - 04.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Responsible for setting up functions.
- Greeted new customers, discussed specials and took drink orders.
All Rounder
Saint Thomas Cafe
07.2016 - 04.2018
- Maintained energy and enthusiasm in fast-paced environment.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
Bartender
Chicken 'N' Beer
12.2014 - 09.2016
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Worked flexible and long hours.
- Set up bar for operation, obtained cash bank and stocked service bar.
Delicatessen Assistant
Renaissance IGA
08.2010 - 09.2014
- Opened new inventory and rotated stock by dates to maintain freshness.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Cleaned and sanitized dishes and utensils, maintaining OH&S standards.
- Observing and maintaining fridge temperatures.
Education
Certificate of Attainment - Animal Welfare
05.2022
This Education was broken down into 3 Units.
Animal Healthcare, Animal Welfare and Wildlife Sustainability and Conservation.
Skills
- Energetic - Thrive in busy environments
- Friendly - Customer relationship building skills
- Reliable - Consistent with work ethic and punctuality
- Hard Worker - Make sure all tasks are completed in a sufficient manor
- Approachable - Work well in a team or by myself
- Communication - Listen and follow instructions
Timeline
Waitress - Light Years
10.2021 - Current
Head Barista - Espresso Moto
05.2021 - 07.2022
Barista/Bartender - The Henchman
03.2020 - 07.2021
Waitress - JFK Wood Fire Pizza
06.2018 - 04.2020
All Rounder - Saint Thomas Cafe
07.2016 - 04.2018
Bartender - Chicken 'N' Beer
12.2014 - 09.2016
Delicatessen Assistant - Renaissance IGA
08.2010 - 09.2014
Learning Online - Certificate of Attainment, Animal Welfare
Similar Profiles
Sakina AylenSakina Aylen
Volunteer at Light Years Rescue, Riverside, CAVolunteer at Light Years Rescue, Riverside, CA
PATRICIA ORTEGA SALINASPATRICIA ORTEGA SALINAS
Teacher Coordinator at Colegio Lu Sin - 10 Years Old To 15 Years OldTeacher Coordinator at Colegio Lu Sin - 10 Years Old To 15 Years Old
Julie StottlemyreJulie Stottlemyre
Stay at Home Mom at 2 Boys, 6 Years Old And 4 Years OldStay at Home Mom at 2 Boys, 6 Years Old And 4 Years Old