Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

ERIN PEAKE

Gisborne,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Determined and reliable team member.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Assistant

Dental House
11.2023 - Current
  • Enhanced patient comfort by providing gentle and thorough dental cleanings.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Cabin Crew

Jetstar Airways
09.2023 - 11.2023
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Cleaned and serviced aircraft cabin, galleys and lavatories.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Ensured safety and comfort of customers onboard aircraft.
  • Resolved passenger conflicts and medical emergencies during flights.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.

Customer Service Representative

NEXTDC
05.2023 - 09.2023
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Apprentice Landscaper

Superscapes
09.2021 - 05.2023
  • Work well independently and in teams to solve problems
  • Serve as a friendly, hardworking, and punctual employee
  • Operation of heavy machinery and tools
  • Perform various physical labour duties as assigned
  • Move, secure, install, build, load, and/or unload materials.

Deli team member

Coles
06.2019 - 07.2021
  • Responded to customer queries, made product recommendations and provided samples
  • Helped customers locate, choose and buy products
  • Weighed, labeled and packaged products
  • Stocked and organized displays and showcases
  • Cleaned work areas and maintained tools and equipment
  • Coordinated with other staff in following food safety and hygiene procedures according to company policy.

Administration Officer

Fairhurst Conveyancing
11.2020 - 06.2021
  • Managed administration and internal and external communications
  • Communicating with real estate agents and other conveyancing firms
  • Managed systems and databases for sellers, buyers, and administration
  • Maintained organized files on each client
  • Worked to ensure quality service and addressed and resolved all customer issues.

Sandwich Artist

Subway
10.2017 - 11.2020
  • Greeted customers as they approached service counter, took orders and input their selections into restaurant's POS
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing business
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas
  • Trained other employees in customer service, food safety and performance requirements.

Education

High School Diploma -

Sacred Heart College
Kyneton, VIC
10.2020

Skills

  • Leadership Skills
  • Fast Learner
  • Adaptability
  • Team Work
  • Customer Service
  • Ability to Work Under Pressure
  • Creativity
  • Strong Communication Skills
  • Positive Attitude
  • Problem Solving
  • Time Management

Certification

Certificate II in Business Management

Certificate III in Allied Health

Certificate II in Security Training

First aid and CPR

RSA

White Card


References

Former employer at Superscapes:

Brad Fleming - 0403 284 011

Timeline

Dental Assistant

Dental House
11.2023 - Current

Cabin Crew

Jetstar Airways
09.2023 - 11.2023

Customer Service Representative

NEXTDC
05.2023 - 09.2023

Apprentice Landscaper

Superscapes
09.2021 - 05.2023

Administration Officer

Fairhurst Conveyancing
11.2020 - 06.2021

Deli team member

Coles
06.2019 - 07.2021

Sandwich Artist

Subway
10.2017 - 11.2020

High School Diploma -

Sacred Heart College
ERIN PEAKE