Erin Violet Scully
Casula,NSW
Summary
I work as a receptionist every Wednesday at a real estate company. At 21 years old, I have gained considerable experience in various fields and consider myself a reliable and upbeat team member. I excel at promoting customer loyalty, satisfaction, and purchases through consultative techniques and by paying diligent attention to individual needs. Additionally, I am knowledgeable about product merchandising, payment processing, and cleaning. I am a dedicated and dependable relationship-builder with excellent organisational strengths and a superior work ethic. I am successful at managing multiple priorities with a positive attitude and am willing to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Receptionist
Professionals Real Estate
2022.09 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Support Worker
National Disability Insurance Scheme
2023.01 - 2024.05
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalised support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Retail Sales Associate
The Duke Store
2022.10 - 2023.03
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
Bar Manager
Da Vinci's Italian Restaurant
2021.03 - 2022.08
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximised customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Restaurant All-rounder
Da Vinci's Italian Restaurant
2021.01 - 2022.08
- Provided exceptional customer service when interacting with clients regarding facility-related concerns or requests.
- Performed general housekeeping and cleaning tasks.
- Adapted quickly to changing priorities while effectively managing workload during periods of high demand.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Completed routine sweeping, mopping, waxing and polishing of high-traffic floors.
- Assisted with set up of tables, chairs and other equipment for community and employee events.
Team Member
Flip Out Trampoline Park
2018.04 - 2021.05
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Bar & Front of House
Zone Bowling
2021.01 - 2021.04
- Supported fellow staff members during busy periods by taking on additional tasks leading to improved teamwork dynamics and increased productivity.
- Enhanced customer satisfaction by providing exceptional service and promptly addressing their needs.
- Demonstrated adaptability skills when adjusting schedules according to unexpected changes in guest numbers or special events.
- Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained.
- Handled cash transactions accurately while maintaining proper cash handling procedures.
Team member
Red Rooster Restaurant
2016.09 - 2018.02
- Learned all required tasks quickly to maximise performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelors of Nursing - Nursing Midwifery
Western Sydney University
Sydney, NSW05.2026
Diploma in Health Science - Extended -
Western Sydney University
05.2022
Graduate Certificate - Hair And Make Up
St Joseph Trade Center
Hinchinbrook, NSW09.2020
High School Diploma -
Clancy Catholic College
West Hoxton, NSW09.2020
St Patrick's College
Campbelltown, NSW01.2016
Skills
- Time Management
- Data Entry
- Security awareness
- Business operations understanding
- Money Handling
- Flexible Schedule
- Professional Appearance
- Store maintenance
References
- Gaye Liston, NDIS Manager, info@glistoncommunityservices.com, 0400 188 753
- Sheena Zullo, Owner, Professionals Paradise, Casula, Sheena.Z@professionalsparadise.com.au, 0417 291 068
- Gian Luca Melis, Head Chef, Da Vinci’s Italian Restaurant, Summer Hill, 0401 404 841
- Alessandra Patti, Manager, Da Vinci’s Italian Restaurant, Summer Hill, alespatti@gmail.com, 0400 553 834
- Bailey Walker, Manager, Flip Out Trampoline Park, Prestons, prestons@flipout.net.au, 0424 351 771
- Hamish Grounder, Owner, Red Rooster Prestons, Prestons, Hamish@resky.com.au, 0425 211 819
- Cathy Cerovac, Beauty Services Teacher, St Joseph Trade Center, cathy.cerovac@syd.catholic.edu.au, 0402 619 430
Timeline
Support Worker
National Disability Insurance Scheme
2023.01 - 2024.05
Retail Sales Associate
The Duke Store
2022.10 - 2023.03
Receptionist
Professionals Real Estate
2022.09 - Current
Bar Manager
Da Vinci's Italian Restaurant
2021.03 - 2022.08
Restaurant All-rounder
Da Vinci's Italian Restaurant
2021.01 - 2022.08
Bar & Front of House
Zone Bowling
2021.01 - 2021.04
Team Member
Flip Out Trampoline Park
2018.04 - 2021.05
Team member
Red Rooster Restaurant
2016.09 - 2018.02
Bachelors of Nursing - Nursing Midwifery
Western Sydney University
Diploma in Health Science - Extended -
Western Sydney University
Graduate Certificate - Hair And Make Up
St Joseph Trade Center
High School Diploma -
Clancy Catholic College
St Patrick's College
Similar Profiles
Bharti SirohiBharti Sirohi
Realestate Sales Person at Professionals Real EstateRealestate Sales Person at Professionals Real Estate
Parvathaa KarthikeyanParvathaa Karthikeyan
Property Officer at Professionals Real EstateProperty Officer at Professionals Real Estate
Sky-Lee BerghoferSky-Lee Berghofer
Property Manager at First National Real Estate Pottsville BeachProperty Manager at First National Real Estate Pottsville Beach