Erkan Karabey
Glenroy,VIC
Summary
Experienced and driven safety, security, and sales professional with a strong track record across emergency response, operational safety, and customer engagement roles. Brings over a decade of experience in high-risk environments such as mining, immigration detention centres, and security operations, combined with proven success in retail and direct sales. Skilled in managing critical incidents, ensuring WHS and security compliance, and delivering outstanding client service in high-pressure, fast-paced settings. Equally confident in sales-focused roles, with hands-on expertise in in-person and phone-based sales, consistently meeting and exceeding KPIs. Adept at managing customer relationships, negotiating effectively, and leveraging networking skills to expand client bases. Recognised for exceptional communication, presentation, and interpersonal skills. Results-oriented with a strong work ethic, self-motivation, and a commitment to continuous personal and professional development. Holds a current HR Australian driver’s licence and is open to travel across VIC and interstate. Comfortable working independently or in team-based environments,
Overview
15
15
years of professional experience
1
1
Certification
Work History
Emergency Response Team Member
MSS Strategic Medical and Rescue
01.2021 - 01.2024
- Led emergency and rescue operations in remote mine sites, ensuring swift and compliant response to high-risk incidents.
- Maintained operational readiness, conducted safety drills, and supported health and safety training across teams.
- Demonstrated discipline, leadership, and strong interpersonal communication during high-pressure incidents.
- Worked autonomously across shifts, showcasing initiative and strong time management.
Emergency Response Officer
Diamond Protection – Emergency Response & Rescue | Ford Motors Site
01.2019 - 01.2021
- Delivered WHS support and emergency management in a large-scale industrial environment.
- Provided fire safety, first aid, and risk mitigation services, upholding site compliance.
- Built strong working relationships with management and contractors to ensure safety and minimise downtime.
Emergency Services & Security Officer
Serco Immigration Detention Centres – Across Australia
11.2015 - 01.2021
- Managed site security, emergency situations, and detainee welfare with professionalism and empathy.
- Communicated effectively during sensitive incidents, maintaining calm and ensuring resolution.
- Contributed to shift planning, incident reporting, and compliance documentation.
- Delivered outstanding service under pressure, contributing to secure and supportive environments.
Sales & Buying Assistant
Cash Converters – Glenroy & Melbourne CBD
01.2009 - 01.2015
- Consistently exceeded sales targets through confident in-store and phone-based customer engagement.
- Managed inventory, pricing, and negotiation with customers on pre-owned goods.
- Built repeat business through strong customer relationships and product knowledge.
- Demonstrated a proactive, KPI-driven approach in a highly competitive retail environment.
Education
Diploma - Work Health and Safety (BSB51315)
Certificate III - Mine Emergency Response & Rescue (RII30715)
Skills
- Independent & Self-Driven: Excels in autonomous roles with excellent time management, prioritisation, and organisational skills Thrives on responsibility and results
- Strategic Thinking & Initiative: Crafts targeted sales approaches aligned with client needs and market trends Proactive in identifying opportunities and adapting quickly to change
- Security & Safety Leadership: Years of front-line experience in emergency response, fire rescue, and security operations in high-pressure, regulated environments Strong knowledge of WHS practices and compliance
- Client Relationship Management: Skilled at building rapport, handling objections, and creating long-term value through consistent follow-up and personalised service
- Communication: Clear communicator, confident in face-to-face, phone-based, and written interactions Highly capable in negotiations and presentations
- Civic Minded & Team-Oriented: Strong sense of duty and ethics Collaborative team player who values community contribution, with a long-standing commitment to youth coaching and development
- Proven Sales Success: Track record of driving business growth and consistently meeting KPIs in both retail and service-based sales environments Confident in cold-calling, lead conversion, and upselling
Certification
- Certification IV Work Health and Safety
- Victorian Heavy Rigid (HR) Manual Driver's Licence
- Victorian White Card – Construction Induction Training
- Certificate II & III in Security Operations
- First & CPR
- Collect Specimens for Drugs of Abuse Testing
Languages
English
Turkish
EDUCATION & PROFESSIONAL DEVELOPMENT
- Generic Induction – Coal Surface Program
- Advanced Fire Cluster
- Respond to Urban Fire
- Suppress Urban Fire
Timeline
Emergency Response Team Member
MSS Strategic Medical and Rescue
01.2021 - 01.2024
Emergency Response Officer
Diamond Protection – Emergency Response & Rescue | Ford Motors Site
01.2019 - 01.2021
Emergency Services & Security Officer
Serco Immigration Detention Centres – Across Australia
11.2015 - 01.2021
Sales & Buying Assistant
Cash Converters – Glenroy & Melbourne CBD
01.2009 - 01.2015
Certificate III - Mine Emergency Response & Rescue (RII30715)
Diploma - Work Health and Safety (BSB51315)
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