Erlisa
Melton West,VIC
Summary
Passionate and reliable job seeker with strong organisational skills.
Comfortable working in fast-paced food service environment while providing quality service.
Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Pinnacle People Melbourne
06.2016 - 10.2017
- Greeted and seated guests to provide friendly and welcoming experience.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Trained new staff members on company policies and procedures.
Food and Beverage Attendant
Laurent Boulangerie Patisserie
06.2016 - 02.2017
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
- Set up advertising signs and displays on shelves, counters and tables.
Pricing Machine Operator
JBS Brooklyn Plant
02.2016 - 06.2016
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Performed basic calibration, tested, and adjusted machine settings or controls in preparation for production operations.
- Reduced downtime by conducting regular equipment inspections and identifying as well as informed maintenance team for necessary repairs.
Assistant Pastry Chef
The Jolly Miller Cafe
08.2015 - 02.2016
- Ensured consistent quality by strictly adhering to established recipes and presentation guidelines.
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Demonstrated strong attention to detail while executing intricate designs on pastries and desserts.
- Scaled out and mixed ingredients according to recipes and procedures.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Utilized pastry blenders, wire whisks and sifters to combine measured ingredients into bowls.
- Ensured food safety compliance through diligent monitoring of temperatures during storage, preparation, and service.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Operated ovens and bakery equipment to prepare products according to recipes.
Deli Assistant
IGA Belmont (Fillies And Mares)
01.2014 - 06.2015
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Handled cash transactions efficiently, ensuring accuracy in accounting for sales and change given to customers.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
Education
Bachelor of Arts - Japanese Literature
Maranatha Christian University
Bandung, West Java, Indonesia12.2006
Skills
- Adaptability under pressure
- Attention to Detail
- Safe Food Handling
- Time Management
- Reliability and punctuality
- Strong Work Ethic
- Start Up Procedures
- Production Equipment Experience
Timeline
Food and Beverage Attendant
Pinnacle People Melbourne
06.2016 - 10.2017
Food and Beverage Attendant
Laurent Boulangerie Patisserie
06.2016 - 02.2017
Pricing Machine Operator
JBS Brooklyn Plant
02.2016 - 06.2016
Assistant Pastry Chef
The Jolly Miller Cafe
08.2015 - 02.2016
Deli Assistant
IGA Belmont (Fillies And Mares)
01.2014 - 06.2015
Bachelor of Arts - Japanese Literature
Maranatha Christian University
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