Erman Cikan
Sydney,NSW
Summary
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Competent Telecommunications Technician bringing 17 years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. .Ready to help team achieve
company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills..
Overview
23
23
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
Telnet Solution Pty Ltd
02.2023 - Current
- Working with all civil components, such as , installing P50 and P20 in the public corridors,
- Using machinery,, 75mm Grundomat and 45mm Grundomat
- Installing and replacing all size of pits , mainly plastics.
- Got a understanding NBN unify network, this would be hand on in Fibre and copper Network.
- Have a good understanding about remediation network and knowing the nest techniques how resolve the issues to keep cost down as much as I can .
- I know and seen a lot of jobs where I done at very low cost where the other technicians have applied for very height costs . I know I can fix all these issues.!
Managing Director
TelNet Communications Limited NZ
01.2012 - Current
- Started as one man and one van ,
- Business complex tech, From Jan 2012 to February 2013 worked through Chorus and Visionstrem NZ
- Duties , to locate and repair all ADSL and VDSL and voice line faults for mainly business customers and sometimes for the residential customers.In Auckland region wide
- From Feb 2013 to August 2016 ,Hired 8 Telecommunications technicians and started working on Ultra-Fast-Broadband ( UFB) with Visionstream NZ in Auckland Region wide ,
- Duties- Installing main fibre optic cable and equipment to facilitate installation for NZ home and businesses
- Network , components, ABF ( Air-blown-fibre) , FF ( Fixed Fibre) Splitters ( SMP in NBN ) and all other network components, I mean anything was getting done by my team and myself.
- All civil and remediation work , such block ducts , and tubes , locate and repair ,
- August 2016 to March 2022 , hired up 30 technicians, mostly between 2018 -2021,more than 20 vans and full equipment. Worked with UCG and Visionstream
- Duties to complete NGA installations for homes and businesses in South Island, FTTH , Managing MDU and ROW work.
- Connected 80% of NZ homes and businesses and the work got very very , therefor we had to downsize and gave the guys choices to look for other options, most of the guys got their NZ residency , then they resigned and gone directly to became owner operator..
- April 2022 to current, I got 3 vans working through Downer NZ and managed by my wife while I hunt for new opportunities here in Australia .
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy..
Telecommunications Field Technician
Trico Communications Limited
04.2009 - 12.2011
- Business and Residential Copper complex Technician
- Communicated with customers to provide updates, gather information and resolve issues with their ADSL, VDSL, Efpost machine , telephone lines
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
Apprentice
Transfield Services ( Broadspectrum )
02.2007 - 03.2009
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Prioritized and accomplished multiple tasks within established timeframes.
- Trained on copper fault finding, using Dynatel 3M AMS and 3m Locators
- Full knowledge with all copper testing equipment and fibre testing equipment., know how to use all to come up with best results around fault findings .
Sales Assistant
Mitre 10
01.2006 - 01.2007
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Construction Worker
Kogyo
02.2001 - 06.2005
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
Telecommunications - Telecommunications Diploma Level 3
Esito
Auckland 03.2010
Skills
- Installing Equipment
- Safety Awareness
- Customer Inquiries
- Communications Expertise
Certification
Australian First Aid
White Card Certificate.
Languages
Japanese
Professional Working
Turkish
Native or Bilingual
Kurdish
Native or Bilingual
English
Full Professional
Timeline
Telecommunications Technician
Telnet Solution Pty Ltd
02.2023 - Current
Managing Director
TelNet Communications Limited NZ
01.2012 - Current
Telecommunications Field Technician
Trico Communications Limited
04.2009 - 12.2011
Apprentice
Transfield Services ( Broadspectrum )
02.2007 - 03.2009
Sales Assistant
Mitre 10
01.2006 - 01.2007
Construction Worker
Kogyo
02.2001 - 06.2005
Telecommunications - Telecommunications Diploma Level 3
Esito
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