Erminina Jupp
Parkville,Victoria
Summary
Reliable courier and messenger professional known for high productivity levels and efficient task completion. Specialize in time management, route optimization, and logistical planning. Excel in communication, adaptability, and problem-solving to meet deadlines and customer expectations.
Overview
26
26
years of professional experience
Work History
Courier
Civic Transport First
Melbourne, Victoria
01.2024 - Current
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Maintained adherence to stringent delivery deadlines.
- Checked and secured package loads before deliveries.
- Documented items transported, recipient information and problems.
- Scanned inbound and outbound packages to sort for destination.
- Adjusted routes in real-time based on traffic conditions or customer requests.
- Ensured vehicle maintenance, cleanliness, and organized packages for optimal delivery efficiency.
- Communicated with customers to coordinate delivery times.
- Adhered to company policies and procedures, including confidentiality and data protection standards.
Delivery Courier
Cool Drive
Box Hill, Victoria
01.2023 - 12.2023
- Followed all safety regulations and traffic laws during delivery operations.
- Interacted professionally with customers, collecting signatures and handling cash or electronic payments when necessary.
- Inspected and monitored delivery vehicle and performed basic maintenance.
- Adjusted routes in real-time based on traffic conditions or customer requests.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Collaborated with warehouse staff to ensure accurate and timely dispatch of packages.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Maintained accurate records of deliveries and customer interactions.
Courier Contractor
Xspresstoyou
Campbellfield, Victoria
02.2020 - 11.2022
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Coordinated parcel delivery using strong time management skills.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Developed delivery route understanding to avoid high traffic and construction areas.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Offered excellent customer service, resolving issues and answering queries at the point of delivery.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Delivered packages promptly to customers by adhering to specified routes and time schedules.
- Performed routine vehicle inspections before and after each shift to ensure operational safety.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Receptionist Administrator
Building Mechanical Services Pty Ltd
Spotswood, Victoria
01.1999 - 12.2018
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Ordered office supplies as needed and maintained inventory records.
- Processed invoices using accounting software programs like QuickBooks or Sage 50 Accounting Solutions.
- Maintained office supply inventory and placed orders to meet demand.
- Scheduled appointments and maintained calendars for staff members.
- Obtained and processed payments from clients for products and services.
- Assisted with administrative tasks such as data entry into company databases.
- Adhered to company policies regarding confidentiality of sensitive information.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Education
VCE -
Williamstown High Secondary College
Williamstown 12-1998
Skills
- Handheld scanning devices
- Coordinating efficient routes
- Attention to confidentiality
- Excellent driving skills
- Package pickup and delivery
- Punctuality and reliability
- Valid Driver's license
- Working independently
- Logistics and transportation
- Clean driving record
Timeline
Courier
Civic Transport First
01.2024 - Current
Delivery Courier
Cool Drive
01.2023 - 12.2023
Courier Contractor
Xspresstoyou
02.2020 - 11.2022
Receptionist Administrator
Building Mechanical Services Pty Ltd
01.1999 - 12.2018
VCE -
Williamstown High Secondary College
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