Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eroni Rasalato

Hornsby,NSW

Summary

An influential team-leading role for the past five years, having honed
customer service and tech-savvy; also have acquired knowledge in
cyber-security concepts, Network fundamental's, windows platform and Virtual Machines will provide a firm foundation for the IT Trainee position. Likewise, Teamwork, people-centric nature, and compassion have afforded excellent interpersonal skills. Likewise, contribute to talents and proficiency in collaboration toward team efforts. Dedicated to improving user experiences and productivity by keeping systems running smoothly and resolving issues quickly. Good communicator and multitasker with an organized approach and strong customer service skills.

Overview

7
7
years of professional experience
5
5
Certificates

Work History

TEAM LEADER/ SACRIFICIAL

FILM INSTALLER, CoachAir Pty Ltd
Wetherill Park, NSW
02.2016 - 02.2021
  • Quality installation of anti-graffiti window film on Sydney Trains as per guidelines and procedures.
  • Liaise with Sydney Trains site managers and personals regarding daily task.
  • Perform quality check on daily after installation making sure customer satisfaction is achieved.
  • Managed to reduce hazards and associated risk to zero tolerance.
  • Managing stock and asset management for CoachAir Pty Ltd.
  • Optimized customer support by establishing collaborative service environment.
  • Initiated timely response to emails, voicemails, invoicing and written correspondence.
  • Built strong relationships with customers through positive attitude and attentive response.

RESEARCH OFFICER & DIVE MASTER

Beqa Adventure Divers
Pacific Harbor, Fiji
11.2008 - 12.2010
  • Collect daily observation data from Shark Reef Marine Reserve.
  • Do DNA extraction for global bull shark genealogy.
  • Assist senior researcher in fish counts and specification.
  • Managed "International Year of Shark 2009" by enlisting stakeholders and local authorities.
  • Planned and initiated research study protocols, monitored regulatory and subject binders and organized, implemented and administered data collection and analysis systems.

Education

Bachelor of Arts - Marine Affairs and Geography

University of The South Pacific

Certificate 2 Foundation Study - undefined

Central Queensland University

Skills

High-level computer literacy and using technologyundefined

Certification

First aider certificate

Timeline

Certificate of Completion: Comptia A+ (220-1001) Udemy

08-2021

Certificate of Achievement: Detect and Defend against Cyber Threats (ITMasters)

06-2021
First aider certificate
08-2020

TEAM LEADER/ SACRIFICIAL

FILM INSTALLER, CoachAir Pty Ltd
02.2016 - 02.2021
Certificate of AutoCAD - Level 1
01-2015
Open Water Diving Cert (PADI)
01-2009

RESEARCH OFFICER & DIVE MASTER

Beqa Adventure Divers
11.2008 - 12.2010

Bachelor of Arts - Marine Affairs and Geography

University of The South Pacific

Certificate 2 Foundation Study - undefined

Central Queensland University
Eroni Rasalato