Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
BusinessDevelopmentManager

Errol Joseph Langham

Ipswich,QLD

Summary

Disciplined and reliable professional seeking a role as a Correctional Officer. Brings over 12 years of experience across HR IT recruitment, sales, and business development, with a strong record of maintaining confidentiality, enforcing policies, and managing high-pressure situations. Adept at conflict resolution, de-escalation, teamwork, and supporting the safety and wellbeing of others. Committed to integrity, accountability, and fostering a safe, secure environment.

Overview

11
11
years of professional experience

Work History

Business Development Manager

Cedar Technology
02.2019 - 11.2024
  • Developed strategic partnerships to enhance market presence and drive revenue growth.
  • Identified new business opportunities through market research and competitor analysis.
  • Led cross-functional teams to execute sales initiatives, improving client engagement.
  • Analyzed sales performance data to refine approaches and optimize results.
  • Made high-stakes decisions under pressure, demonstrating sound judgment and accountability.
  • Conducted negotiations with key stakeholders to secure long-term contracts.

Sales Executive

Arcadia Tech Services
04.2017 - 01.2019
  • Worked in high-pressure environments to achieve targets while following strict operational procedures.
  • Dealt with challenging behaviours and resolved disputes calmly and professionally.
  • Maintained accurate records and ensured compliance with regulatory and company standards.
  • Developed resilience and strong communication skills when working with diverse communities.
  • Cultivated relationships with key clients, enhancing customer loyalty and satisfaction.
  • Developed and implemented strategic sales plans to achieve revenue targets.

HR IT Recruiter

Staffigo Technical Services
08.2013 - 02.2017
  • Conducted interviews, reference checks, and background screenings with confidentiality and integrity.
  • Mediated workplace conflicts and applied organisational policies to resolve sensitive issues.
  • Built rapport and trust with individuals from varied cultural and socio-economic backgrounds.
  • Ensured adherence to legal and ethical standards while managing sensitive personal data.
  • Led full-cycle recruitment for IT roles, ensuring alignment with organizational goals.
  • Developed and implemented sourcing strategies to attract top talent in competitive markets.
  • Collaborated with hiring managers to define job requirements and create comprehensive job descriptions.

Education

Graduate Diploma -

DeSilva Engineering
01-2012

High School Diploma -

St. Bedes Anglo School
06-2010

Skills

  • Conflict Resolution & De-escalation
  • Policy Compliance & Ethical Conduct
  • Interpersonal Communication & Teamwork
  • Time Management & Organisational Skills
  • Incident Reporting & Record-Keeping
  • Cultural Sensitivity & Diversity Awareness
  • Resilience & Mental Toughness
  • Team leadership
  • Business development and planning
  • Customer service

Accomplishments

  • Brought in 13 new customers in 2022, with a total value of $150,000.
  • Directed a team of 7 personnel bringing in $670,450 per year.

Languages

English
Native or Bilingual

Timeline

Business Development Manager

Cedar Technology
02.2019 - 11.2024

Sales Executive

Arcadia Tech Services
04.2017 - 01.2019

HR IT Recruiter

Staffigo Technical Services
08.2013 - 02.2017

Graduate Diploma -

DeSilva Engineering

High School Diploma -

St. Bedes Anglo School

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Errol Joseph Langham