Accomplished delivery professional with great people and problem-solving abilities. Maintains impeccable appearance and vehicle for fast, professional deliveries. Manages time expertly and goes above and beyond to exceed expectations.
Hi, I’m
Erwin Han
Bentley,WA
Summary
Overview
14
years of professional experience
Work History
PEP TransportWelshpool, WA
Delivery Courier
02.2018 - 04.2024
Job overview
- Inspected vehicle and maintained gas, oil and water levels.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Processed shipment documents neatly and efficiently for each load.
- Navigated routes with relevant map programs and GPS systems.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Received daily delivery instructions and route assignments from dispatch.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Taco BellPhiladelphia, United State
Store Manager
07.2018 - 12.2020
Job overview
- Collected data on competition in order to develop competitive pricing models for products sold by franchises.
- Resolved conflicts between corporate headquarters and individual franchises.
- Collaborated with other departments such as Human Resources, Accounting, and Operations to resolve issues within the network.
- Established communication protocols between corporate offices and individual store managers.
- Collaborated with team to deliver timely service of items.
- Assembled and served meals according to specific guest requirements.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Seven ElevenUnited State, Philadelphia
Retail Assistant
07.2015 - 03.2018
Job overview
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Recommended, selected and located merchandise based on customer desires.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Adhered to strict safety regulations such as adhering to fire exits, emergency procedures and health and safety policies.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
- Assisted in setting up promotional displays, signage and window displays.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Greeted customers to determine wants or needs.
Crown CasinoBurswood, WA
Leading Hand
03.2012 - 07.2014
Job overview
- Coordinated with other departments to ensure efficient workflow.
- Coordinated with suppliers to source materials required for production.
- Supervised staff to ensure efficient performance of tasks, providing guidance and support when needed.
- Monitored the progress of work against set objectives, taking corrective action where necessary.
- Developed strategies to improve productivity levels while reducing costs.
- Resolved customer complaints promptly, escalating them as necessary when appropriate.
- Assessed repair and maintenance needs by utilizing troubleshooting and diagnostic abilities.
- Performed regular inspections of equipment and tools used in production processes.
- Tracked inventories and input equipment counts into warehouse databases.
- Communicated effectively with colleagues at all levels within the organisation.
- Trained new employees regarding warehouse procedures and standards.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Department of educationKensington, WA
School Cleaner
01.2010 - 03.2012
Job overview
- Assisted with minor repairs such as replacing light bulbs or unclogging toilets.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Replenished bathroom and kitchen supplies, including soap, toilet paper, and paper towels.
- Cleaned and disinfected laboratory equipment.
- Stripped, sealed and polished floors.
- Monitored building security and safety by performing tasks such as locking doors after operating hours and checking electrical appliance use to ensure hazards are not created.
- Dusted furniture, machines or equipment.
- Maintained janitorial closets stocked with supplies for daily use.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners, sponges, and squeegees.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
Education
Widya MandalaIndonesia
GED
02-2012
University Overview
IBMTIndonesia
GED
01-2010
University Overview
Skills
- Deadline adherence
- GPS technology
- Punctuality
- Vehicle maintenance
- Efficient navigation
- Load organization
- Dispatch
- Package pickup and delivery
- Excellent driving skills
- Business processes and procedures
- Physical stamina
- Customer service
- Logistics and transportation
- Quality assurance
- Waste management
- Chemical handling
- Budgeting and cost control
- Cleaning practices
- Department coordination
- Housekeeping
- Training and mentoring
- Customer relationship management
- Maintenance coordination
- Health and safety compliance
- Hiring management
- Staff training and development
- Cash reconciliation
- Retail operations
- Marketing strategy
- Employee scheduling
- Display building
- Sales monitoring
- Store operations
- Orientation and training
Accomplishments
Accomplishments
Crown Casino Employee of the Year while i was Leading Hand at environmental service department
Timeline
Store Manager
Taco Bell
07.2018 - 12.2020
Delivery Courier
PEP Transport
02.2018 - 04.2024
Retail Assistant
Seven Eleven
07.2015 - 03.2018
Leading Hand
Crown Casino
03.2012 - 07.2014
School Cleaner
Department of education
01.2010 - 03.2012
Widya Mandala
GED
IBMT
GED
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