Eryka Luyza Caus Berlezi
Bowen Hills,QLD
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
1
1
year of professional experience
Work History
Shift Leader
Ben And Jerrys Ice Creams
04.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
No Degree - English
ILSC
Brisbane06.2023
High School Diploma -
Univali
Brazil12.2021
Skills
- Inventory Counts
- Staff Supervision
- Goal Setting and Tracking
- Cash Handling
- Shift Scheduling
- Problem-Solving
- Staff education and training
- Client Service
- Multitasking
- Organizational Skills
hobbies
- Exercising
- Go to the beach
- Read
- Watch movies
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Shift Leader
Ben And Jerrys Ice Creams
04.2023 - Current
No Degree - English
ILSC
High School Diploma -
Univali
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