Summary
Overview
Work History
Skills
References
Timeline
Generic

Eryn Tumney

Margate,Australia

Summary

Dedicated customer service and retail professional with a passion for enhancing customer experiences. Proven ability to manage multiple responsibilities while effectively supporting family business operations. Seeking part-time opportunities to balance work and family life while continuing to deliver exceptional service.

Overview

24
24
years of professional experience

Work History

Shift Supervisor

Baxters IGA Snug Supermarket
Snug, Tas
01.2019 - 03.2025
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Supervised a team of 12 retail associates, ensuring high-quality customer service and operational efficiency.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Delegated work to staff, setting priorities and goals.
  • Scheduled staff shifts to ensure adequate coverage during peak and off-peak hours.
  • Counted and balanced registers.

Part Time Sales / Barista

Banjos Blackmans Bay
Blackmans Bay
01.2018 - 01.2019
  • Customer service.
  • Presentation of the bread and cake displays.
  • Opening and closing of the store.
  • Barista work.
  • Banjos Coffee School completed.

Cafe Allrounder

Kairos Cafe Margate
Margate
01.2018 - 01.2019
  • Customer service
  • Barista work
  • Small amounts of basic baking, quiches, cakes, and scones.
  • Preparing for toasties, rolls, and salads.

Part-time Manager

Subway
Hobart, Australia
01.2004 - 01.2018
  • Day-to-day running of the store.
  • Staff management.
  • Processed and recorded invoice information accurately.
  • Managed cash flow.
  • Customer service
  • Coordinated work rosters.
  • Developed effective inventory management strategies for optimized stock levels.
  • Ensured smooth transitions during store open and close.

Full-time Trainee

Value Plus Supermarket
Blackmans Bay, Australia
01.2001 - 01.2004
  • Restocking of shelves
  • Stock ordering
  • Working in the deli and bakery
  • Customer service

Skills

  • Safe Food Handling Techniques
  • Cash Management
  • Cash Register Management
  • Customer service
  • Point of sale (POS) systems
  • Team management
  • Rostering
  • Job delegation
  • Client management
  • Verbal communication
  • Phone communication
  • Attention to detail
  • Accuracy
  • Adaptability
  • Team player
  • Proactive attitude
  • Professional attitude
  • Willingness to undergo further education and training

References

  • Matthew Baxter owner Baxters IGA Snug 0437693844
  • Tania Stein Owner/Franchisee Subway 0415 944 588
  • Peter Cross Cross Carnival Rides 0418573984
  • Shane and Kathy McGow, Value Plus Supermarket, 0402 146 196

Timeline

Shift Supervisor

Baxters IGA Snug Supermarket
01.2019 - 03.2025

Part Time Sales / Barista

Banjos Blackmans Bay
01.2018 - 01.2019

Cafe Allrounder

Kairos Cafe Margate
01.2018 - 01.2019

Part-time Manager

Subway
01.2004 - 01.2018

Full-time Trainee

Value Plus Supermarket
01.2001 - 01.2004

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Eryn Tumney