Operations Specialist with a strong track record in leading teams to exceed KPI targets and enhancing operational efficiencies. Expertise in developing cost-effective processes that elevate customer satisfaction. Collaborative team player with excellent communication skills, driven to support organizational growth and efficiency.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Day Shift Supervisor
Kuehne+Nagel Warehouse & Logistics
Derrimut, Victoria
01.2020 - Current
Leading a team of 40 employees to manage daily operations across departments, improving efficiency and going from not meeting KPI targets to exceeding KPI targets
Developed and implemented systems and procedures that streamlined operations and supported KPI achievement
Developed and implemented processes that optimized day-to-day operations and reduced costs
Collaborated with higher management team to align operations with strategic goals of the business
Supported senior management in overseeing logistics, staffing and daily workflow
Conducted performance analysis and implemented process changes that enhanced turnaround efficiency
Trained and mentored new hires, boosting team productivity and morale
Coordinated logistics and supply chain processes to ensure seamless operations.
Monitored and enforced compliance with health, safety, and quality standards in all operations.
Maintained accurate inventory reconciliation records to support efficient stock management.
Day Shift Manager
Ramadan Cemil Enterprises
North Cyprus
01.2014 - 01.2018
Achieved KPI’s by consistently meeting daily targets with accuracy.
Executed efficient collection, packaging, and labelling of merchandise for shipment, ensuring inventory integrity and timely dispatch.
Performing essential logistics functions including streamlined warehouse operations and timely order fulfilment
Accurately selected and prepared customer orders.
Operating forklifts and pallet trucks to transport, load and unload goods safely and efficiently within warehouse and distribution environments
Followed safety and handling protocols to ensure compliance and minimize risk in the workplace.
Maintained productivity levels to consistently meet daily performance benchmarks.
Maintained cleanliness, orderliness, and overall upkeep of the warehouse environment.
Store Person
Metcash Distribution Service
Laverton North, Victoria
01.2007 - 01.2014
Accurately selected and prepared customer orders.
Handled, packed, and dispatched products to meet company quality standards and timelines.
Engaged in precise collection, packaging, and labelling of merchandise for shipment, ensuring inventory integrity and meeting dispatch deadlines.
Performed logistics functions to streamline warehouse operations and ensure timely order fulfilment.
Adhered to safety and handling protocols to ensure compliance and reduce risks.
Operating forklifts and pallet trucks to transport, load and unload goods safely and efficiently within warehouse and distribution environments
Ensuring the cleanliness, orderliness, and overall upkeep of the warehouse environment
Taking proactive steps to maintain productivity levels and meet daily performance benchmarks in alignment with organizational objectives.
Store Person
Pacific Meat Sales
Thomastown, Victoria
01.2004 - 01.2007
Delivering attentive and professional customer care with a focus on occupational health and safety standards in a food environment
Accurately selecting and preparing customer orders
Ensuring products are carefully handled, packed and dispatched in accordance with company quality standards and timelines
Executed efficient and precise collection, packaging, and labelling of merchandise for shipment, ensuring inventory integrity and meeting dispatch deadlines
Performed essential logistics functions to streamline warehouse operations and ensure timely order fulfilment
Adhering to safety and handling protocols in a refrigerated environment
Operating forklifts and pallet trucks to transport, load and unload goods safely and efficiently within warehouse and distribution environments
Ensuring the cleanliness, orderliness, and overall upkeep of the warehouse environment
Proactively maintained productivity levels to meet daily performance benchmarks aligned with organizational objectives
Associate Vice President – Retail Everyday Banking Operations at NatWest Digital Services India Pvt LtdAssociate Vice President – Retail Everyday Banking Operations at NatWest Digital Services India Pvt Ltd