Esel Mustafa

I volunteered for one month on Fraser Island with a 4x4 tour guide company that hosts around 30 people every 3 days, I learnt various skills including learning how to host and provide for large groups while maintaining excellent customer service.

• Prepared daily meals including breakfast, lunch, and dinner for guests
• Make beds and clean thoroughly
• Guaranteed guest satisfaction by providing attentive service
• Ensured optimal garden upkeep and compost management
• Assisting in case of vehicular incidents
• Maintained cleanliness consistently throughout shifts

In Asda, one of the largest retail supermarket chains in the UK, I progressed and showed my capability, earning a promotion and allowing me to take on a managerial role.

• Overseeing daily operations of department
• Managed task completion with efficiency and adherence to company standards
• Assist in training new employees.
• Monitored sales figures for stock management
• Resolving customer issues or complaints.
• Exhibited strong team communication abilities and leadership skills.
• Demonstrated expertise in managing retail processes
• Experienced in handling vans to fulfill customer orders