Summary
Overview
Work History
Education
Skills
Timeline
Generic

ESHA MISTRY

Cathrine Field

Summary

Motivated second-year Medical Science student majoring in Anatomy and Physiology, with practical laboratory experience including electrocardiography practicals, blood pressure measurement, and cadaver-based anatomical study. Demonstrates a strong commitment to professionalism, patient privacy, and customer service. Seeking a medical receptionist position to apply clinical knowledge and administrative capabilities while actively pursuing a future career in medical imaging.

Overview

4
4
years of professional experience

Work History

Store Shift Supervisor

Perfect Stranger
06.2024 - Current
  • Led a team of employees to achieve sales targets, implementing motivational strategies and performance tracking.
  • Mentored new employees, providing guidance on store procedures and best practices for exceptional service delivery.
  • Responded to and resolved customer questions and concerns while maintaining a calm demeanour under pressure situations.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Managed daily front-line communications by responding to emails from HR and senior leadership, documented directives, and implemented company policies.

Casual Team Member

Coles Supermarket
11.2021 - 04.2023
  • Operated POS terminal to accurately scan items, process payments and issue receipts
  • Packed groceries efficiently and safely, ensuring fragile and chilled items were handled correctly to minimise damage and customer complaints.
  • Supervised self‑service checkouts: assisted customers, resolved scanning/payment issues, and reduced misuse by proactively monitoring kiosks.
  • Managed queues during peak periods, prioritising express lanes and directing customers to available tills to maintain steady throughput.
  • Followed food safety and hygiene standards (where applicable) and ensured checkout area complied with store health and safety procedures.

Cashier

Piccola Pizzeria
08.2021 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Streamlined checkout process for increased profitability and reduced waiting times
  • Collaborated with team members to manage orders and ensure food orders were delivered on time
  • Mentored new employees on cashier duties and best practices

Education

Bachelor of Medical Science - Major Anatomy And Physiology

Macquarie University
Sydney, NSW

High School Diploma -

All Saints Catholic College
Casula, NSW
09-2023

Skills

  • Customer engagement
  • Store operations
  • Scheduling coordination
  • POS Operation
  • Budgeting and financial management
  • Willingness to learn
  • Documentation and reporting
  • Punctual and reliable

Timeline

Store Shift Supervisor

Perfect Stranger
06.2024 - Current

Casual Team Member

Coles Supermarket
11.2021 - 04.2023

Cashier

Piccola Pizzeria
08.2021 - 11.2021

Bachelor of Medical Science - Major Anatomy And Physiology

Macquarie University

High School Diploma -

All Saints Catholic College

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