Eshela Jayawardene
Program Support Coordinator
Mulgrave
Summary
Passionate about mental health and client care, psychology graduate currently pursuing Master's in Counseling, Rehabilitation, and Mental Health at La Trobe University. Program Support Coordinator at SilVR Adventures, leveraging emotional intelligence, effective communication skills, and a solutions-focused approach to ensure client wellbeing. Diverse background in counseling, rehabilitation, marketing, and customer service, consistently bringing energy, empathy, and a people-first mindset to every role.
Overview
2
2
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Program Support Coordinator
SilVR Adventures
04.2025 - Current
- Supporting virtual reality (VR) programs that enhance social connection and cognitive stimulation for aged care and disability clients.
- Managing content preparation, AI tool integration, and equipment configuration to ensure seamless VR session delivery.
- Assisting with marketing, sales, and business development activities to expand access to therapeutic VR experiences.
- Promoting wellbeing and mental health engagement by facilitating immersive programs that reduce isolation and improve quality of life.
Christmas Sales Consultant
Tommy Hilfiger
11.2024 - 02.2025
- Assisted customers with purchases, improving shopping experiences.
- Processed transactions and managed returns efficiently.
- Maintained merchandising standards to boost sales.
- Supported inventory and store operations.
Counselling & Rehabilitation Intern
Welikada Prison
02.2023 - 07.2023
- Conducted counselling sessions for clients with addiction and trauma.
- Prepared client reports for treatment plans.
- Assisted in developing rehabilitation strategies.
Education
Master of Arts - Counseling, Rehabilitation & Mental Health
La Trobe University
Melbourne, VIC 04.2001 -
Bachelor of Science - Psychology (APAC Accredited)
KIU
Sri Lanka 04.2001 -
Skills
Trauma-Informed Care
Case Documentation & Report Writing
Counseling Techniques
Team Collaboration
Communication
Time Management
Certification
IELTS, Overall Band Score - 8.0
Timeline
Program Support Coordinator
SilVR Adventures
04.2025 - Current
Christmas Sales Consultant
Tommy Hilfiger
11.2024 - 02.2025
ACA Student Membership, S81273
07-2024
IELTS, Overall Band Score - 8.0
10-2023
Counselling & Rehabilitation Intern
Welikada Prison
02.2023 - 07.2023
Master of Arts - Counseling, Rehabilitation & Mental Health
La Trobe University
04.2001 -
Bachelor of Science - Psychology (APAC Accredited)
KIU
04.2001 -