Summary
Work History
Education
Skills
Professional Skills
Timeline
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Patricia B Gonzalez

Seattle,Washington

Summary

Dedicated Domino`s Team Member with proven track record of achieving 95% customer satisfaction rating and resolving customer issues in under 2 minutes. Expert in preparing high-quality pizzas, maintaining zero health inspection violations, and training new hires, which improved team efficiency. Skilled in coordinating with team members to manage high-volume orders, contributing to 15% increase in productivity and reducing turnover by 10%. Focused on delivering exceptional service and fostering positive work environment.

Work History

Team Member

Domino`s Pizza
Anywhere, USA
Jul 2019 - Present

    Education

    Associate of Science - Business Administration

    State University

    Food Safety and Sanitation Certification -

    National Restaurant Association

    Skills

    • Inventory management
    • Cash handling and POS systems
    • Food safety protocols
    • Efficient kitchen operations
    • Adaptability
    • Multitasking
    • Attention to detail
    • Empathy

    Professional Skills

    Customer Service

    • Achieved 95% customer satisfaction rating through friendly and efficient service.
    • Resolved customer complaints and issues within average of 2 minutes, enhancing customer experience.
    • Assisted average of 50 customers per shift, ensuring prompt and courteous service.

    Food Preparation

    • Prepared average of 100 pizzas per shift, adhering to Domino`s quality and safety standards.
    • Implemented food safety protocols, reducing health inspection violations to zero.
    • Trained 5 new team members on food handling and preparation processes, improving overall team efficiency.

    Team Collaboration

    • Coordinated with team of 10 to manage high-volume orders during peak hours, ensuring timely delivery.
    • Contributed to 15% increase in team productivity by optimizing task allocation and workflow.
    • Fostered positive work environment, leading to decrease in team member turnover by 10%.

    Timeline

    Team Member

    Domino`s Pizza
    Jul 2019 - Present

    Associate of Science - Business Administration

    State University

    Food Safety and Sanitation Certification -

    National Restaurant Association
    Patricia B Gonzalez