Eshleen Naicker
Rooty Hill
Summary
Dynamic and detail-oriented professional with experience as a Bookings Coordinator at DHL Supply Chain, excelling in schedule management and customer service. Proven ability to enhance operational efficiency through strong organizational skills and effective teamwork. Dependable and adaptable, consistently delivering results in fast-paced environments. Experienced in Microsoft office 365 with a strong ability to learn and adapt to new systems & processes.
Overview
8
8
years of professional experience
Work History
Bookings Coordinator
DHL Supply Chain
03.2023 - Current
- Coordinated booking schedules to optimize resource allocation and enhance operational efficiency.
- Provided exceptional customer service by resolving booking issues promptly and professionally.
- Managed a high volume of inbound inquiries through phone calls and emails, providing prompt responses and accurate information
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Leader
Hungry Jack's
05.2018 - 03.2023
- Led daily food preparation operations, ensuring adherence to safety and quality standards.
- Managed team schedules and delegated tasks to optimize workflow efficiency.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
Education
High School Diploma -
Rooty Hill High School
Rooty Hill, NSW09-2020
Skills
- Strong organization
- Administrative tasks
- Email management
- Schedule management
- Teamwork and collaboration
- office 365
- Time management
- Attention to detail
- Multitasking
- Friendly, positive attitude
- Dependable and responsible
Timeline
Bookings Coordinator
DHL Supply Chain
03.2023 - Current
Team Leader
Hungry Jack's
05.2018 - 03.2023
High School Diploma -
Rooty Hill High School