Esmaeil Keykhosravi

Delivery Driver

Australia Post

09.2021 - Current

Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Followed corporate procedures to maintain company and customer data confidentiality.
Kept detailed mileage and fuel reports to track overall fuel costs.
Successfully avoided time delivery delays by carefully planning best routes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Fostered positive working relationships with regular customers.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Documented mileage, deliveries, pickups, customer issues and damages.
Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Minimized company liability and risks to loads by obeying traffic laws.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Inspected load security and checked for damages.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Protected people and equipment from hazardous materials by using correct procedures.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Operated light trucks to deliver loads as far as Number miles from home location.