Summary
Overview
Work History
Education
Skills
Interests
Affiliations
Referees:
Timeline
Hi, I’m

Esmay Filomena Afamasaga

Customer Service
Casula,NSW
Esmay Filomena Afamasaga

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
years of professional experience
5
years of post-secondary education
3
Languages

Work History

DEPARTMENT OF CORRECTIONS, NEW ZEALAND
AUCKLAND PRISON, NEW ZEALAND MAXIMUM PRISON

PRINCIPAL CORRECTIONS OFFICER
05.2019 - 12.2022

Job overview


  • Overall supervision and performance management and behaviour of staff ensuring the management of prisoners is consistent with the Department's overall mission.
  • Act as positive mole model for staff by demonstrating high standards of behaviour and performance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Exercised leadership capabilities by successfully motivating and inspiring others.



DEPARTMENT OF CORRECTIONS, NEW ZEALAND
AUCKLAND PRISON, NEW ZEALAND MAXIMUM PRISON

Senior Corrections Officer
07.2018 - 12.2022

Job overview


  • Completed daily work report sheets and delegated tasks to employees.
  • Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
  • Supervised 6 employees and performance of tasks and managed 24-45 offenders.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Enforced rules and regulations to maintain order among inmates.
  • Documented inmate behavior and activities in logbooks.
  • Conducted security checks of inmates and living areas.



DEPARTMENT OF CORRECTIONS, NEW ZEALAND
AUCKLAND PRISON, NEW ZEALAND MAXIMUM PRISON

CORRECTIONS OFFICER
10.2006 - 12.2022

Job overview


  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Arranged library visits, work assignments, family visits and counseling appointments for prisoners.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Routinely counted inmates and in response to potential security breaches.
  • Examined incoming and outgoing mail to detect contraband.

NSW BusinessLink
Liverpool, NSW

Accounts Payables Assisstant
01.2005 - 06.2005

Job overview

  • Overview, observe & participate in Accounts Payable Process for Financial Services Division.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.

Myers Recruitment Centre
Parramatta, NSW

Administration Assistant
10.2003 - 12.2003

Job overview

  • Telephone reference checking
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Samoa Realty & Investments Limited
Apia, Samoa

Real Estate Sales Consultant
06.1996 - 12.2001

Job overview


  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.

Education

THE JAPAN HOTEL SCHOOL
The Japan Hotel School

Diploma in Hotel Management&Operation"Semonshi from Hotel Management And Operations
03.1994 - 03.1996

University Overview

Awarded: the Monbusho Scholarship

Liverpool College of TAFE
Liverpool, NSW

from Career Employment & Education For Women
02.2005 - 08.2005

Enter Training Center
Liverpool, NSW

from Computerised Accounting

University Overview

  • Awarded : Statement of Attainment in Computerised Accounting

- MYOB v13

Bunka School of Language
Tokyo, Japan

from Basic Japanese Language & Culture
10.1993 - 03.1994

University Overview

  • Awarded : Certificate of Basic Japanese Language

Le Univesite Aoao O Samoa
Apia, Samoa

from University Preparatory Year
02.1993 - 09.1993

University Overview

  • Awarded : the Monbusho Scholarship - second semester
  • University Preparatory Year First semester results.

Catholic Senior School
Apia, Samoa

01.1992 - 12.1992

University Overview

  • Awarded : Pacific Senior Secondary Certificate ( PSSC)
  • Awarded : Academic Diligence

St Mary's College
Apia, Samoa

01.1991 - 12.1991

University Overview

  • Awarded : School Certificate (SC)
  • Awarded : Certificate of Merit for - Distinction and Outstanding Biology, Geography.
  • Awarded : Certificate of Credit in Intermediate Division in Australian Mathematics Competition.

Skills

Team Work

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Interests

Squash, Touch, Reading,

Affiliations

  • Divine Mercy
  • Church Choir
  • St Mary's Old Girls Association Class of 1989


Referees:

Solomon Nui

Custodial Systems Manager

Auckland Prison, Paremoremo.

New Zealand.

Tel: +649 304 3664

Email: Solomon.Nui@Corrections.govt.nz


Salevao Sosoli

Residential Manager

Auckland Prison, Paremoremo

Auckland, New Zealand

Tel: +649 304 3888

Email: Salavao.Sosoli@Corrections.govt.nz


Timeline

PRINCIPAL CORRECTIONS OFFICER

DEPARTMENT OF CORRECTIONS, NEW ZEALAND
05.2019 - 12.2022

Senior Corrections Officer

DEPARTMENT OF CORRECTIONS, NEW ZEALAND
07.2018 - 12.2022

CORRECTIONS OFFICER

DEPARTMENT OF CORRECTIONS, NEW ZEALAND
10.2006 - 12.2022

Liverpool College of TAFE

from Career Employment & Education For Women
02.2005 - 08.2005

Accounts Payables Assisstant

NSW BusinessLink
01.2005 - 06.2005

Administration Assistant

Myers Recruitment Centre
10.2003 - 12.2003

Real Estate Sales Consultant

Samoa Realty & Investments Limited
06.1996 - 12.2001

THE JAPAN HOTEL SCHOOL

Diploma in Hotel Management&Operation"Semonshi from Hotel Management And Operations
03.1994 - 03.1996

Bunka School of Language

from Basic Japanese Language & Culture
10.1993 - 03.1994

Le Univesite Aoao O Samoa

from University Preparatory Year
02.1993 - 09.1993

Catholic Senior School

01.1992 - 12.1992

St Mary's College

01.1991 - 12.1991

Enter Training Center

from Computerised Accounting
Esmay Filomena AfamasagaCustomer Service