ESPERANCE MUGENI
47 Kilmore Street Brookfield,VIC
Summary
Dedicated Support Worker with extensive experience at Drake Madox, excelling in compassionate care and household management. Proven ability to enhance client well-being through effective meal planning and preparation, while fostering strong client rapport. Recognized for promoting independence and ensuring a safe, supportive environment for individuals with diverse needs.
Overview
16
16
years of professional experience
Work History
Support Worker
Drake Madox
10.2024 - Current
- Personal care, Manual handling, daily activities, Cooking, Feeding.
- Showering, dressing, grooming and all daily activities
- Changing stoma bag
- Medical appointments
- Assisted participants with social activities
Personal Care Worker
Ngoma Aged Care Centre
Ngoma, Estern Province
02.2010 - 06.2012
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Documented vitals, behaviors, and medications in client medical records.
- Assisted residents with toileting using hoist and all aspect of toileting
- Promote independence by allowing resident to choose what they need to eat and wear every day.
- Assisted them with shopping
- Helped residents to maintain their hygiene
- Organize their household and make sure their pantry and kitchen are well maintained
- Recognize and report if any changes
- Assisted resident to maintain their individual plans.
- Showering, dressing, grooming, and all daily activities.
PCA
medical staff
melbourne, Victoria
04.2023 - Current
- Supported residents in daily living activities and personal care tasks.
- Ensured cleanliness and safety of resident living areas and common spaces.
- Documented resident progress and care activities following regulatory guidelines.
- Efficiently managed time while delivering quality nursing care in a fast-paced setting.
Disability Support Carer
Joyful Disability Service Pty Ltd
Derrimut, Victoria
02.2021 - 01.2024
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Assisted residents with toileting using hoist and all aspect of toileting
- Promote independence by allowing resident to choose what they need to eat and wear every day.
- Assisted them with shopping
- Helped residents to maintain their hygiene
- Organize their household and make sure their pantry and kitchen are well maintained
- Recognize and report if any changes
- Assisted resident to maintain their individual plans.
- Showering, dressing, grooming, and all daily activities.
Disability Support Carer
Caring for Love
Nairobi, Mombasa
03.2014 - 03.2015
- Assisted with safe mobility support to help clients move around personal and public spaces.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Showering, dressing, and grooming
- Assisted with social Activities
- Determined specific needs and provided most appropriate level of services for participant's well-being.
- Monitoring, and documenting behaviors
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Support Worker
Care Talent
Sunshine, Victoria
04.2023 - 06.2023
- Personal care, manual handling, daily living, feeding the client, cooking.
- Assisting participants with toileting.
- Helped participant to maintain hygiene.
- Showering, dressing, grooming and all daily activities
Child Caregiver
Mombasa Children's Home
Mombasa, Nairobi
07.2012 - 02.2014
- Prepared healthy foods and beverages for children following dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Worked with children individually and in groups to teach social, communicative, and problem-solving skills.
- Taught children to organize toys, wash hands and leading by example.
- Kept all areas neat, clean, and properly sanitized.
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
- Managed safety and security of all children under care.
Education
Individual support Certificate - NDIS worker Orientation, COVID - 19 Coronavirus Awareness & Prevention, Administration of medication for Carers and Support Staff, Fire Safety Awareness, Mandatory Reporting, Restrictive Practice Awareness, Elder Abuse, Supporting Safe and enjoyable meals
04.2023
Skills
- Meal planning and preparation
- Disability awareness
- Communication skills
- Attention to detail
- Time management
- Compassionate care
- Household management
- Client rapport
- Behavior management
- Cooking skills
- Childcare expertise
References
- Beatrice Bitanga, Director of Joyful Disability Services, 0412 520 276, joyfuldisability@gmail.com
- Ebony Stevens, Case Manager of Drake Medox, 1300360070, Estevens@Es.drakeintel.com
- Erin Oliver, English co-ordinator Wodonga Tafe, (02) 60556370, eoliver@wodongatafe.edu.au
- Kylie Christina, Case Manager of Kare Seniors, 1300 053 833 / 03 83237999, kylie@kareseniors.com.au
Timeline
Support Worker
Drake Madox
10.2024 - Current
PCA
medical staff
04.2023 - Current
Support Worker
Care Talent
04.2023 - 06.2023
Disability Support Carer
Joyful Disability Service Pty Ltd
02.2021 - 01.2024
Disability Support Carer
Caring for Love
03.2014 - 03.2015
Child Caregiver
Mombasa Children's Home
07.2012 - 02.2014
Personal Care Worker
Ngoma Aged Care Centre
02.2010 - 06.2012