Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jolie Rubibi

Wollongong,NSW

Summary

Dedicated Support Worker with a proven track record at Bridges Alliance, enhancing client care through personalized support and effective conflict resolution. Skilled in documentation and reporting, I fostered independence and well-being among clients, ensuring their needs were met with compassion and professionalism. Committed to client advocacy and community integration, while always maintaining their behavioural support plan.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Freelance
01.2025 - Current
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Mentored new support workers by providing guidance, sharing best practices, and modelling effective client-centred care techniques.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.

Support Worker

Bridges Alliance
07.2023 - 07.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.

Student Intern

Institute of Management Technology
01.2023 - 06.2023
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Restaurant Team Member

Lagoon Seafood Restaurant
01.2021 - 05.2025
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Education

Certificate - Disability Studies

Institute of Management Technology
Sydney, NSW
06.2023

Holy Spirit College
Bellambi, NSW

Skills

  • Meal preparation
  • Transportation assistance
  • Community integration
  • Conflict resolution
  • Documentation and reporting
  • Risk management
  • First aid and CPR
  • Time management

Certification

  • Drivers license
  • WWCC
  • First Aid and CPR
  • Police check

Timeline

Support Worker

Freelance
01.2025 - Current

Support Worker

Bridges Alliance
07.2023 - 07.2025

Student Intern

Institute of Management Technology
01.2023 - 06.2023

Restaurant Team Member

Lagoon Seafood Restaurant
01.2021 - 05.2025

Certificate - Disability Studies

Institute of Management Technology

Holy Spirit College

Similar Profiles

CREATE PROFILE
Jolie Rubibi