Summary
Overview
Work History
Education
Skills
Phone
Linkedin
Sections
Languages
Timeline
Generic
Esra Er

Esra Er

Monterey,NSW

Summary

Experienced Legal Consultant skilled in delivering meticulous administrative support to legal departments, with a focus on efficient document management and accurate interpretation of legal documents and policies. Renowned for strong organisational skills and the ability to manage multiple priorities effectively, contributing positively to team objectives. A detail-oriented team player with a collaborative approach, capable of handling concurrent projects with precision. Seeking a full-time role to apply interpersonal, time management, and problem-solving skills in a challenging professional environment.

Overview

5
5
years of professional experience

Work History

Professional Development

Legal Consultant

Lawpath
03.2023 - Current
  • Building strong, honest relationships with clients
  • Contributed towards business development efforts by identifying new opportunities for service expansion or improvement.
  • Counselled clients on potential outcomes of legal matters.
  • Handling objections
  • Minimized risk exposure through careful advice on business operations and strategic plans.
  • Built lasting relationships with clients through effective communication, attentive listening, and proactive problem solving.
  • Collaborated with cross-functional teams to ensure compliance with relevant regulations and industry standards.
  • Streamlined contract review processes for improved efficiency and reduced turnaround time.
  • Developed tailored risk mitigation plans to safeguard clients'' interests and minimise potential liabilities.
  • Increasing efficiency
  • Driving Revenue

Business Development Executive

Menulog
08.2021 - 03.2022
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.

Account Manager

IV League Drips Clinic
06.2020 - 06.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
  • Effectively resolved escalated client issues in a timely manner while maintaining positive working relationships.

Sales Associate

McGrath Real Estate Agents
06.2019 - 06.2020
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.
  • Conducted open houses to showcase properties, generating interest and attracting potential buyers.
  • Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
  • Communicated with clients to understand property needs and preferences.
  • Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
  • Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
  • Generated leads through networking events, building a strong referral base for future business opportunities.

Education

Bachelor of Laws -

University of Technology Sydney
Sydney
07.2026

Skills

  • Professional development training
  • Professional Development
  • Professional Development Promotion
  • Professional Development Planning
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Customer Engagement
  • Relationship Building
  • Objection handling
  • Strategic Prospecting
  • Client Support

Phone

+61 434 630 014

Linkedin

linkedin.com/in/esraer

Sections

  • WORK EXPERIENCE, Account Manager, Lawpath, 03/2023 - Current, Assisting in Registering hundreds of companies and ensuring the company is legally compliant. Building strong, honest relationships with clients. Handling objections. Increasing efficiency. Driving Revenue, Business Development Executive, Menulog, 08/2021 - 03/2022, Identifying new restaurant opportunities, including new markets, new clients, and new and emerging restaurants - closing deals with these restaurants. Building rapport with potential clients. Pitching Menulog partnerships to Restaurants/Cafes/Bistros. Retaining Customers. Cold Calling, Executive Sales Representative, IV league Drips Clinic, 03/2021 - 08/2021, Educating clients on the different types of vitamins and allocating specific vitamins to best assist their needs. Managing employee and Nurse Calendars. Building a pipeline of clients. Retaining clients. Inbound & Outbound Calls. Customer Service Excellence. Achieved a 5% growth in our client base by finding opportunities for partnership with various companies. Boosted customer satisfaction, Sales Associate, McGrath Real Estate Agents, 06/2019 - 05/2021, Cold Call 100 units per day. Booking appointments for home appraisals. Managing open house inspections and handling contracts. Managing and updating listings of available properties. Building relationships of longevity with clients
  • RELEVANT SKILLS, ESRA, ER, FITNESS INSTRUCTOR/COACHING, Fitness Instructing, Fitness Coaching, Crossfit Training, Coaching, Mentoring, Sales, Customer Service, Excel, Administration, Customer Relationship Management Software, Strategic and Social Selling, Customer Retention, Interpersonal Skills, Communication Skills
  • EDUCATION HISTORY/QUALIFICATION, Bachelor of Laws, University of Technology Sydney, 2022 - 2026, Certificate 3 in Fitness, Australian Institue of Personal Trainer, First Aid Certificate, HLTAID009
  • VOLUNTEER WORK, AWARDS, AFFILIATIONS, AND INTERESTS, Inbound Sales and Marketing Certificate, McGrath Real Estate Sales Training Certificate, Treasurer Role and former chairman at ITSA (Inter-varsity Turkish Students Association), Interfaith and dialogue program leadership award, Fundraising for ARO: coming up with innovative ideas for fundraisers & executing them, St John's Ambulance service (Kogarah), Fundraising for eye cataracts with ARO (Australian Relief Organisation), Administration and communication courses at ISRA, Volunteering at ISRA, Fundraising for a water-well campaign for Cambodia with Amity College, SRC leader in year 12, Founder of the Amity College GHS debate team
  • REFERENCES, Hatice Bozkurt, Sales Manager, IV League Drips, +61 450 245 068, Pembe Sevgin, Manager, Billini Shoes, +61 406 896 113

Languages

Turkish
Native or Bilingual

Timeline

Legal Consultant

Lawpath
03.2023 - Current

Business Development Executive

Menulog
08.2021 - 03.2022

Account Manager

IV League Drips Clinic
06.2020 - 06.2021

Sales Associate

McGrath Real Estate Agents
06.2019 - 06.2020

Professional Development

Bachelor of Laws -

University of Technology Sydney
Esra Er