Esra Uaraboa
Perth,WA
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
1
1
year of professional experience
Work History
Volunteer
Australian Red Cross
06.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Helped clients navigate social services system and access needed resources.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Approached issues proactively to best meet current and future community needs.
- Assisted clients with obtaining housing, employment and support resources.
Customer Service Assistant
Bazaar Turquoise
12.2022 - 01.2023
- Maintained a clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Suggested best-fit offerings from available products and services to capitalize on upsell opportunities.
- Responded proactively and positively to rapid change.
- Implemented and developed customer service training processes.
- Maintained up-to-date knowledge of product and service changes
Education
Bachelor of Science - Pharmacy
Curtin University
Perth, WASkills
- Team Collaboration
- Managing Reception
- Flexible, open to change
- Documentation
- Phone Inquiries
- Staff Assistance
- Verbal and Written Communication
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Australian Red Cross
06.2023 - Current
Customer Service Assistant
Bazaar Turquoise
12.2022 - 01.2023
Bachelor of Science - Pharmacy
Curtin University
Similar Profiles
Bihozagara NdabagazaBihozagara Ndabagaza
Case Manager at Australian Red CrossCase Manager at Australian Red Cross
Erin WilliamsErin Williams
Head of State & Territory Operations Transformation at Australian Red CrossHead of State & Territory Operations Transformation at Australian Red Cross
Erin WilliamsErin Williams
Head of State & Territory Operations Transformation at Australian Red CrossHead of State & Territory Operations Transformation at Australian Red Cross
DULAKSHI PRIYASHANI VEEBADU ARACHCHIGEDULAKSHI PRIYASHANI VEEBADU ARACHCHIGE
Aged & Community Care Social Support Volunteer at Australian Red CrossAged & Community Care Social Support Volunteer at Australian Red Cross
Chloe HaagmanChloe Haagman
Front of House Employee at Dunn and WaltonFront of House Employee at Dunn and Walton