Summary
Overview
Work History
Education
Skills
Tickets/ licenses
Attributes
References
Hobbies
Timeline
Generic

Essa Mam

Shorncliffe,QLD

Summary

I am a Traditional and Cultural Dancer (Torres Strait Islander). I have had the pleasure in participating in dance tours throughout Australia. I have a full driver's licence and am ready for an immediate start. I have worked in all different areas in the work industry like Landscaping, Construction, Security, fencing, Council, Delivery Driver, Furniture revivalist and have applied for a lot of positions as in Cleaning, Security, Disability worker. Due to personal injury to my back and I can only do light duties. The position that I am looking for in the work industry is Security work. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

27
27
years of professional experience

Work History

Landscaping/Mowing

Tuff Yards
01.2023 - 09.2023
  • Mowing, Whipper Snipping, Edge Trimming, Removing of Rubbish
  • Enhanced property appearance by maintaining lawns, gardens, and outdoor spaces.
  • Ensured safety of guests and residents through proper upkeep of walkways, driveways, and parking lots.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Delivery Driver

Lucas AVS
01.2021 - 03.2021
  • Delivery of White Goods, Unpacking, Installation, Removal of Old Goods, Cleaning
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Kerbside Manager/ Brisbane Airport

Wilson Security & Secure Parking
02.2016 - 04.2020
  • Traffic Control, Assisting Members of the Public, Passenger Assistance, Complaint Resolution, Following Health & Safety Procedures
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.

St Vincent De Paul | Customer Services

12.2015 - 01.2016
  • Customer Services, Cash Handling, Window Dressing, Stores, Picking and Packing, Loading & Unloading, Cleaning

Gurni & Garden Guy | Labourer

03.2015 - 09.2015
  • Lopping and Pruning Trees, Mowing Lawns, Trimming Hedges, Operate and Maintain Equipment, General Garden Maintenance

RX Plastics | Factory Labourer

Ken
10.2011 - 01.2012
  • Operating Hand and Power Tools, Following of Health and Safety Policies, Monitoring of Machine Operation and Reporting of Faults, Conducting Minor Machine Repairs, Follow of Instructions Accurately, Keeping the Work Site Clean and Safe, Operation of Machinery, Keeping Accurate Records of Production, Lubricating and Cleaning of Machines, Examining Products and Identifying Faults

Kurbingui Youth Development Assn Inc. | Construction Worker

02.2011 - 08.2011
  • Assisting with the installation of fixtures, Collection and Removal of Rubble and Waste Material from Sites, Mixing, Pouring and Spreading of Concrete, Plaster and Mortar, Erecting and Dismantling of Scaffolding, Loading and Unloading of Building and Construction Materials, Tools and Equipment, Using Hand Tools, Lopping and Pruning of Trees, Mowing of Lawns, Trimming of Hedges, Operate and Maintain Equipment, General Garden Maintenance

Super A mart | Furniture Assembler

01.2009
  • Operating Hand Tools, Assemble Furniture, Maintain Clean Workspace, Following Health and Safety Policies, Repairs when Required

Mali Furniture | Furniture Assembler

Ken
01.2003 - 03.2003
  • Operating Hand Tools, Assembling Baby Furniture, Maintaining a Clean Workspace, Following Health and Safety Policies, Repairs when Required, Spray Painting
  • Enhanced furniture assembly efficiency by streamlining processes and improving workflow.
  • Identified best strategy for sequencing furniture assembly to maximize number of products available.

Boys Town Enterprises | Labourer

01.1997 - 01.2001
  • General Gardening, Measuring and Laying Foundations, Deck Construction, Laying Concrete Pathing and Slabs, Timber Fencing, Steel Fencing, Operate and Maintain Various Power Tools, Landscaping

Prawn Trawlers | Deck Hand

Escape Oasis
  • General Deck Hand, Ensuring Deck Clean and Hygienic, Sorting of Fish and Prawns, Refrigerating of Product, Repairing of Nets
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.

Education

No Degree -

St James College
Fortitude Valley, QLD

No Degree - Driving Operations

Strategix
Strathpine, QLD
2022

Skills

  • Garden maintenance
  • Debris Disposal
  • Weed management
  • Mowing techniques
  • Fence installation
  • Pathway Construction
  • Hardscape Construction
  • Strong Work Ethic
  • Customer Service
  • Using hand tools
  • Responsible and Punctual
  • Landscape maintenance
  • Heavy Lifting
  • Landscape equipment operation
  • Trimming and weeding
  • Grounds Maintenance
  • Weeding and edging
  • Lawn and Grounds Maintenance
  • Pruning and hedging
  • Leaf raking and mulching
  • Landscaping

Tickets/ licenses

  • QLD - Building & Construct - Blue Card
  • QLD - Motor Vehicle - Car
  • QLD - Security - Crowd Control
  • Cert II in Construction
  • Cert II in Transport & Logistics
  • Cert II Warehousing
  • Cert III security
  • Cert I, II, III and IV in Horticulture
  • Graduate certificate in Traffic Control
  • Cert 3 in driving
  • Yellow card disability card (support worker)

Attributes

  • An outgoing personality
  • Excellent public relations/customer services skills
  • Superb communication and interpersonal skills
  • Experience supervising, with solid leadership skills
  • Detail oriented, meticulous, and results-driven
  • Ability to organize and prioritize workload effectively
  • Flexible and adaptable to change
  • Ability to work independently or in a team environment
  • Hard working & determined

References

  • GRAHAM PAGE, 0422 621 340
  • Joseph Lewin Supervisor, 0412 396 300
  • Steve Manager, 0423 866 429
  • Steve Supervisor, 0411 045 781

Hobbies

  • I love to go fishing in my spare time anywhere as im an ocean person.
  • I love watching footy as my nephew plays for the broncos and also my 3 sons play junior rugby league so love watching them play.
  • I am a Traditional Dancer from the Torres Strait Island (Moa Island/ St pauls

Timeline

Landscaping/Mowing

Tuff Yards
01.2023 - 09.2023

Delivery Driver

Lucas AVS
01.2021 - 03.2021

Kerbside Manager/ Brisbane Airport

Wilson Security & Secure Parking
02.2016 - 04.2020

St Vincent De Paul | Customer Services

12.2015 - 01.2016

Gurni & Garden Guy | Labourer

03.2015 - 09.2015

RX Plastics | Factory Labourer

Ken
10.2011 - 01.2012

Kurbingui Youth Development Assn Inc. | Construction Worker

02.2011 - 08.2011

Super A mart | Furniture Assembler

01.2009

Mali Furniture | Furniture Assembler

Ken
01.2003 - 03.2003

Boys Town Enterprises | Labourer

01.1997 - 01.2001

Prawn Trawlers | Deck Hand

Escape Oasis

No Degree -

St James College

No Degree - Driving Operations

Strategix
Essa Mam