Esta Jada
Sydney,Australia
Summary
Highly capable legal and policy professional with experience across government, financial services, and corporate environments. Demonstrated expertise in policy analysis, legislative interpretation, governance, and regulatory compliance, with a strong ability to support evidence-based decision-making. Proven track record advising stakeholders, preparing high-quality briefs, and contributing to policy implementation within complex regulatory frameworks. Recognized for sound judgment, attention to detail, and a collaborative approach to public sector and corporate governance outcomes.
Overview
12
12
years of professional experience
Work History
Legal Specialist (Contracts, Compliance & Litigation Support)
Lumi Finance
Sydney, NSW
07.2023 - 07.2024
- Reviewed, drafted, and amended contracts and agreements to ensure regulatory and policy compliance.
- Supported legal and compliance teams in developing procedural improvements aligned with corporate governance.
- Conducted risk assessments and prepared compliance documentation for management and external reporting.
- Collaborated with internal stakeholders to align operations with organisational and legislative standards.
- Contributed to dispute resolution processes and compliance initiatives supporting corporate integrity.
Paralegal
Department of Home Affairs
Sydney, NSW
06.2022 - 06.2023
- Supported administrative, compliance, and litigation matters within a federal policy and governance framework.
- Conducted legal and policy research to inform casework, enforcement, and procedural development.
- Assisted in drafting briefs and reports contributing to policy interpretation and case management.
- Liaised with senior officers to ensure alignment with departmental policies and legislative standards.
- Completed Legal Officer training with exposure to litigation, policy implementation, influence, and government compliance.
Financial Assistance Specialist
Commonwealth Bank
Sydney, NSW
05.2020 - 06.2022
- Managed sensitive client cases with a focus on regulatory compliance and ethical standards.
- Interpreted policy guidelines to ensure accurate application of hardship and financial support measures.
- Drafted case reports and contributed to continuous process improvements.
- Provided advice and support to internal teams to ensure consistent application of organisational policy.
Customer Service Consultant (Contact Centre)
National Australia Bank (NAB)
Sydney, NSW
01.2018 - 01.2020
- Delivered high-quality service and ensured adherence to compliance and governance procedures.
- Maintained accurate client records and demonstrated discretion in handling sensitive information.
- Contributed to customer satisfaction and trust-building through effective communication and problem-solving.
Legal & Administrative Assistant (Casual/Internship)
RM Legal
Sydney, NSW
01.2018 - 12.2018
- Assisted solicitors with legal and policy research, case preparation, and documentation.
- Supported compliance-related tasks and contributed to process organisation.
- Provided administrative and client-facing support in a professional office setting.
Retail, Hospitality & Administrative Roles
01.2013 - 12.2017
- Delivered strong customer service and teamwork skills in fast-paced environments.
- Managed administrative and operational tasks with accuracy and reliability.
- Developed adaptability and leadership skills through diverse work experience.
Education
Bachelor of Arts & Law -
Western Sydney University
Certificate III -
Business Administration
High School Diploma -
Nagle College
BlacktownSkills
- Research & Analysis
- Legal Research & Documentation
- Strategic Communication
- Team Leadership & Staff Development
- Workflow & Process Improvement
- Adaptable, Professional & Diplomatic
- Litigation support
- Administrative support
- Effective communication
- Problem solving
Timeline
Legal Specialist (Contracts, Compliance & Litigation Support)
Lumi Finance
07.2023 - 07.2024
Paralegal
Department of Home Affairs
06.2022 - 06.2023
Financial Assistance Specialist
Commonwealth Bank
05.2020 - 06.2022
Customer Service Consultant (Contact Centre)
National Australia Bank (NAB)
01.2018 - 01.2020
Legal & Administrative Assistant (Casual/Internship)
RM Legal
01.2018 - 12.2018
Retail, Hospitality & Administrative Roles
01.2013 - 12.2017
Bachelor of Arts & Law -
Western Sydney University
Certificate III -
Business Administration
High School Diploma -
Nagle College