ESTEFANIA GOMEZ

With over 8 years of rich experience in high-end and luxury hospitality management, I am a seasoned professional dedicated to delivering excellence in service. My career has taken me across diverse global settings, including prestigious venues in Mexico, New York City, and Sydney. As a passionate team leader, I have honed my skills in both front and back-of-house operations, ensuring seamless service delivery and exceptional guest experiences. In addition to my expertise in hospitality management, I possess a profound passion for travel and a global vision in the luxury hospitality space. I find inspiration in exploring iconic hotels, discovering noteworthy developments, and understanding market dynamics worldwide, with vast experience in management roles. Furthermore, my proficiency in POS systems and strong understanding of sales in a luxury retail, hospitality environment, coupled with my people management skills, make me well-equipped to excel in leading and developing teams to exceed goals and objectives. Skilled in streamlining operations, increasing profitability and driving employee engagement. Exceptional problem-solving ability and commitment to customer satisfaction.