Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Estelle Aston

Robina,QLD

Summary

Proven track record of experience in customer service and administration. In my current job of almost 4 years I have showcased exceptional organizational skills and a commitment to maintaining high standards of communication. Excelled in managing sales administration and client relations, demonstrating both strong attention to detail and the ability to work effectively in team settings as well as autonomously. I am looking to use my proven experience in a customer service focused role.

Overview

10
10
years of professional experience

Work History

Personal Assistant/Sales Administration

PRD Real Estate, Coolangatta QLD
09.2021 - Current
  • Efficiently handle all sales administration tasks for selling agent Jason Abbott
  • Manage diary, email's and appointments
  • Prepare REIQ approved documents
  • Effectively manage all social media accounts including Instagram, Facebook, LinkedIn
  • Attend and prepare in room Auctions and Open Homes
  • Organise and attend photo shoots, building and pest inspections
  • Process settlements
  • Database management
  • Proficient in Microsoft Word and Excel


Receptionist

PRD Real Estate, Coolangatta QLD
11.2020 - Current
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance
  • Maintained the whole office as well as front reception area to be kept clean and neat to give visitors a positive first impression.
  • Answered and directed all incoming calls promptly
  • Provided assistance to property managers and processed tenant applications
  • Ordering office stationary
  • Assist with general day-to-day running of the office


Customer Service & Team Leader

Hungry Jacks, Tugun QLD
09.2014 - 10.2019
  • Provided high levels of customer service
  • Operating cash registers and accepting payments
  • Working as part of a team and autonomously to maintain customer flow
  • Maintaining store cleanliness

Education

Real Estate Salesperson Certificate

REIQ
2019

Diploma of Nursing

TAFE, Queensland
2018

Certificate III in Hospitality
2015

Certificate of Education And Graduation

Palm Beach Currumbin State High School, QLD
2013

Skills

  • Great communication skills
  • Organised
  • Friendly and polite
  • Strong attention to detail
  • Database management
  • Honest and reliable
  • Can work as part of a team and autonomously

References

Trudy Barr | 0478 667 257                        Carolyn Hourigan | 0439 726 914

Senior Property Manager                           Office Manager


Tegan Jackson | 0450 150 753

Hungry Jacks Manager

Timeline

Personal Assistant/Sales Administration

PRD Real Estate, Coolangatta QLD
09.2021 - Current

Receptionist

PRD Real Estate, Coolangatta QLD
11.2020 - Current

Customer Service & Team Leader

Hungry Jacks, Tugun QLD
09.2014 - 10.2019

Real Estate Salesperson Certificate

REIQ

Diploma of Nursing

TAFE, Queensland

Certificate III in Hospitality

Certificate of Education And Graduation

Palm Beach Currumbin State High School, QLD

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Estelle Aston