Summary
Overview
Work History
Education
Languages
Timeline
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ESTELLE MAKY

Heidelberg West,VIC

Summary

Caring Disability Support Worker skilled and experienced at working with individuals living with dementia,ABI,schezophrenia,Depression and suicidal thoughts,down syndrome,behaviour issues among others. Versed in daily living support, meal preparation and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.

Overview

9
9
years of professional experience

Work History

Disability Support Worker

CosyHome Care
12.2020 - Current
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Assist participant with self care; Showing,grooming,oral care and dressing up.
  • Assist with community access-Attending appointments,outings and joining activities.
  • Helping with meal preparation, cleaning and laundry
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Medication administration

Retail Assistant and SSCO

WOOLWORTHS LTD
12.2014 - Current
  • Greet customers with a friendly and helpful attitude
  • Answering questions regarding stock and promotions.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Compliance check,balancing registers,the safe and organising weekly rosters.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Assisted customers with prompt and polite support in person using customer service skills to greet and serve all customers.

Disability Support Worker

Vision On Care
10.2018 - 12.2020
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Designed individualized plans detailing daily activities and needs for patients.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Kept accurate records for client files and handled related paperwork.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Drove clients safely to social activities and appointments.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Education

Certificate IV in Ageing Support -

Agedcare Training Services
11.2023

Diploma of Community Services -

NCI
NCI
09.2021

Associate of Arts - Bachelor of Arts And Legal Studies

Victoria University
Melbourne, VIC
12.2017

Languages

English
Full Professional
French
Full Professional

Timeline

Disability Support Worker

CosyHome Care
12.2020 - Current

Disability Support Worker

Vision On Care
10.2018 - 12.2020

Retail Assistant and SSCO

WOOLWORTHS LTD
12.2014 - Current

Certificate IV in Ageing Support -

Agedcare Training Services

Diploma of Community Services -

NCI

Associate of Arts - Bachelor of Arts And Legal Studies

Victoria University

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ESTELLE MAKY