Estelle Millard
Brunswick West,VIC
Summary
Motivated retail sales professional with proven record of loyalty and hardworking capabilites. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
2
2
years of professional experience
Work History
Casual Retail Worker
Just Hockey
02.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
Bachelor of Biomedicine - Biomedical Sciences
University of Melbourne
Melbourne, VIC2026
Penleigh & Essendon Grammar School
Moonee Ponds, VIC2023
Skills
- Patience and Empathy
- Reliability and punctuality
- hardworking
- team-work
- Customer Assistance
Timeline
Casual Retail Worker
Just Hockey
02.2022 - Current
Bachelor of Biomedicine - Biomedical Sciences
University of Melbourne
Penleigh & Essendon Grammar School
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