Summary
Overview
Work History
Education
Skills
Timeline
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Esther Bethune

KIRWANS BRIDGE,VIC

Summary

EEN Nurse with a proven track record at Nagambie Health Care, excelling in direct patient care and effective communication skills.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Currently registered with APHRA and has no conditions pending on registration. Fully licenced to drive in The State of Victoria.

Overview

17
17
years of professional experience

Work History

EEN Nurse

Nagambie Health Care
05.2018 - Current
  • Assessed patients, developed plans of care, coordinated services and planned discharges.
  • Streamlined communication between healthcare professionals by documenting patient information accurately within electronic medical records systems.
  • Improved patient satisfaction by establishing rapport, addressing concerns, and demonstrating empathy in all interactions.
  • Mentored new nurses during orientation periods by sharing knowledge, providing support, and fostering teamwork among colleagues.
  • Built meaningful relationships with patients and families in intimate outpatient setting.
  • Served as a strong advocate for patients'' rights while ensuring that their needs were met through diligent assessment of physical symptoms or psychosocial issues.
  • Supported patients during end-of-life care by providing compassionate palliative care and facilitating open communication among families.
  • Comforted and counselled patients and families throughout care process.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Contributed to the reduction of hospital readmissions by providing thorough discharge planning and education for patients and families.
  • Delivered high-quality care to diverse patient populations in various settings such as acute care, rehabilitation, long-term care, palliative care, and home health environments.
  • Remained competent and current in nursing practices and engaged in continuing educational activities.
  • Participated in ongoing professional development opportunities to stay current on evidence-based nursing practices and enhance overall clinical skillset.
  • Demonstrated exceptional critical thinking skills in high-stress situations such as medical emergencies or rapid changes in patient conditions; made timely decisions that positively impacted patient outcomes.
  • Increased efficiency of nursing operations by assisting with staff scheduling, inventory management, and quality improvement initiatives.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Educated family members and caregivers on patient care instructions.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Investigated and resolved issues affecting hospital operations and patient care.

Manager

United Petroleum Heathcote
10.2008 - 04.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Partners In Training
Shepparton, VIC

Skills

  • Hands-on patient support
  • Clear and concise communication
  • Supportive caregiving abilities
  • Enhancing patient rapport
  • Clear communication with family members
  • Medication management
  • Team leadership
  • Prioritization skills
  • Teamwork and collaboration
  • Prioritization and scheduling
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening

Timeline

EEN Nurse

Nagambie Health Care
05.2018 - Current

Manager

United Petroleum Heathcote
10.2008 - 04.2018

Partners In Training

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Esther Bethune