Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
ESTHER CHUANG

ESTHER CHUANG

Clayton,VIC

Overview

9
9
years of professional experience

Work History

Cybersecurity Consultant

02.2020 - 10.2023
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored use of data files and regulated access to protect secure information.
  • Developed plans to safeguard computer files against modification, destruction, or disclosure.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Encrypted data and erected firewalls to protect confidential information.

Convenience Store Clerk

03.2019 - 06.2019
  • Stocked merchandise on display shelves and racks to provide good selection for customers.
  • Followed cash handling, inventory accountability and fueling station procedures as part of operations.
  • Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.

Housekeeper

06.2018 - 09.2018
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Retail Sales Assistant

09.2015 - 06.2018
  • Increased sales by offering advice on purchases and promoting additional products.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Fast Food Cashier

04.2015 - 08.2015
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.

Education

Information Management - Computer Science

Chinese Culture University
Taipei, Taiwan
06.2018

Skills

  • Friendly and Outgoing
  • Customer Experience Management
  • Opening and Closing Duties
  • Cash Handling
  • Problem Resolution
  • Service Upselling
  • Food Preparation
  • Cooking

Additional Information

Hi, my name is SHU-WEN CHUANG, everybody call my Esther.

I was born and raised in Taiwan, and i currently live in Melbourne.


Becoming a barista is not just a career choice for me, it's a journey driven by passion and a profound connection with the art of coffee. From the very first moment i sipped a perfectly brewed espresso, I was captivated by the complex flavors, aromas and the sheer beauty of a well -crafted cup of coffee. This experience ignited a desire within me to delve deeper into the world of coffee and ultimately become a barista.


I enjoy connecting with people, and I believe that the role of a barista allows me to do just that. Being a barista is more than just making coffee, it's about creating memorable experiences for people. The joy that comes from serving someone a cup of coffee that brightens their day is immeasurable. i want to be the one who brings a smile to a customer's face through the perfect latte art or the rich, satisfying flavor of their favourite brew.


In conclusion, becoming a barista is a dream born of passion, a fascination with the art and science of coffee a desire to create meaningful experiences, and a commitment to personal growth. i am eager to embark ton this journey and excited about the prospect of constantly expanding my knowledge and skills as i progress in my journey as a barista.

Timeline

Cybersecurity Consultant

02.2020 - 10.2023

Convenience Store Clerk

03.2019 - 06.2019

Housekeeper

06.2018 - 09.2018

Retail Sales Assistant

09.2015 - 06.2018

Fast Food Cashier

04.2015 - 08.2015

Information Management - Computer Science

Chinese Culture University

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ESTHER CHUANG