Esther Cox
West Footscray,Melbourne
Summary
Dedicated Team Leader with expertise in intake and assessment as well as issue resolution and interpersonal communication. Proficient with project management, staff supervision and clinical practices. Sets example for work ethic, quality and team work.
Overview
9
9
years of professional experience
Work History
Response and Support Team - Team Leader and Engagement Specialist
ASYLUM SEEKER RESOURCE CENTRE
2019.01 - 2023.01
- Conduct regular professional supervision for staff and volunteers
- Oversee daily program operations, including managing rotating rosters and flexibly handling the critical incident roster
- Personally engaged in client work and additional shifts during understaffed periods
- Lead formal and informal debriefing sessions for affected staff following critical incidents
- Strengthen organizational partnerships through advocacy and active participation in cross-stream and partnership meetings with external stakeholders
- Contribute to the design of policies and procedures for programs
- Audit case notes and generate monthly reports and statistics
- Oversee a drop-in and triage space, efficiently allocating client appointments for staff and prioritizing presenting clients for the day
- Conduct holistic psychosocial assessments, educating clients on their rights and providing planning, advocacy, and referrals based on identified needs
- Perform risk assessments and safety planning in compliance with relevant legislation and appropriate frameworks
- Trauma and torture counselling - individual and family work.
Social Worker
MONASH MEDICAL CENTRE
Melbourne , Victoria
2015.01 - 2018.01
- Collaborate within a multidisciplinary team to assess patients' medical or physical conditions and determine individual needs
- Advocate for clients/patients, ensuring their voices are heard and needs are met
- Facilitate referrals to community resources, supporting recovery from mental or physical illness and connecting individuals with relevant community services
- Conduct individual and group counselling sessions to assist clients/patients in overcoming illness and adjusting to life changes
- Strategically plan discharges from hospital to home or community facilities
- Work closely with the treating team and key stakeholders to modify treatment plans based on changes in patient/client status and individual wants/needs.
Support Worker
ANGLICARE
Adelaide , SA
2014.01 - 2015.01
- Participate in and help facilitate the group therapy sessions
- Education and support for mothers re; attachment techniques with their babies and challenges of postpartum mental health issues
- Provide social support to the mothers attending the sessions
- Assist with physical care for the babies while the mothers engage in private therapy sessions with psychiatrist.
Student + Casual Social Worker
FLINDERS MEDICAL CENTRE
Adelaide , SA
2014.01 - 2015.01
- Advocate for clients/patients to resolve crises
- Work within a multidisciplinary team to evaluate patients' medical or physical condition and to assess patient/client needs
- Refer patient/client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services
- Counsel clients/patients to assist with adjustment to illness.
Education
Bachelor of Social Work Social Work -
UNIVERSITY OF SOUTH AUSTRALIA
Skills
- Counselling and Support: Extensive experience in conducting both individual and group counselling sessions.
- Stakeholder Engagement: Demonstrated expertise in stakeholder engagement, fostering positive relationships with internal and external partners.
- People Management: Exceptional people management skills, including leading and supervising teams. Experience in providing regular supervision, conducting debriefing sessions, and cultivating a positive team environment.
- Multidisciplinary Collaboration: Proven ability to work seamlessly within multidisciplinary teams, collaborating with diverse professionals to evaluate patients' medical conditions and address individual needs effectively.
- Advocacy: Demonstrated advocacy skills, ensuring clients/patients have a voice and receive the necessary support and resources for their well-being.
- Referral and Resource Allocation: Expertise in referring patients/clients and families to community resources, fostering recovery from mental or physical illnesses, and facilitating access to relevant community services.
Credentials And Licenses
- Drivers License
- Working With Childrens
- Accredited HSR and completion of initial OHS training
- ASSIST, MARAM, My Aged Care and NDIS trained/accredited
- Eligible for full AASW membership
References
References available upon request
Timeline
Response and Support Team - Team Leader and Engagement Specialist
ASYLUM SEEKER RESOURCE CENTRE
2019.01 - 2023.01
Social Worker
MONASH MEDICAL CENTRE
2015.01 - 2018.01
Support Worker
ANGLICARE
2014.01 - 2015.01
Student + Casual Social Worker
FLINDERS MEDICAL CENTRE
2014.01 - 2015.01
Bachelor of Social Work Social Work -
UNIVERSITY OF SOUTH AUSTRALIA
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