Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.
Overview
6
6
years of professional experience
Work History
Housekeeper
Coots Lodge
02.2020 - 10.2023
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Disposed of trash and recyclables each day to avoid waste buildup.
Adhered to professional house cleaning checklist.
Handled requests for extra linens, toiletries and other supplies.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
House Keeper
Dila Rose Guest House
06.2017 - 12.2019
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Disposed of trash and recyclables each day to avoid waste buildup.
Lodge Manager at University of Zambia Graduate School of Business Lodge (UNZA-GSB Lodge)Lodge Manager at University of Zambia Graduate School of Business Lodge (UNZA-GSB Lodge)