Esther Olah
South Yarra,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Office Manager
WTS Shared Service Solutions
Cluj Napoca, Romania
08.2021 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Assisted in the recruitment process and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Group & Personal Trainer
Fitlab Studio
Cluj Napoca, Romania
06.2021 - 11.2023
- Led Aerobics, Circuit Training, Music Pump, Glutes & Abs classes.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Adapted classes to meet needs of participants with varying fitness levels.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
Front Office Administrative Assistant
Office Depot Service Center
Cluj Napoca, Romania
07.2020 - 07.2021
- Maintained a welcoming environment by keeping the reception area clean and organized.
- Improved communication between departments through timely and accurate message delivery.
- Assisted in event planning and coordination, contributing to successful outcomes.
- Supported staff members with various administrative tasks to improve overall workflow.
- Organized filing systems for improved document accessibility and retrieval speed.
- Collaborated with team members on special projects, contributing to their success and completion on time.
- Conducted regular database maintenance to ensure accuracy of contact information records.
- Resolved issues promptly by effectively communicating with colleagues from other departments.
- Coordinated with human resources department to handle payroll and personnel databases.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Front Desk Assistant
UBA Accommodation, MulticomImobiliare SRL
Cluj Napoca, Romania
04.2019 - 03.2020
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Maintained a welcoming atmosphere at the front desk, addressing guest inquiries promptly and professionally.
- Collaborated with housekeeping staff to ensure timely room turnovers, maximizing available inventory for incoming guests.
- Processed financial transactions accurately, ensuring proper billing practices and minimizing discrepancies.
- Coordinated group bookings for special events or conferences, providing tailored customer service to meet unique client needs.
- Developed proficiency in the use of industry-specific software programs, ensuring accurate and efficient management of guest records and reservations.
Human Resources Intern
Doubletree By Hilton – City Plaza
Cluj Napoca, Romania
10.2018 - 01.2019
- Supported management in addressing employee concerns, fostering a positive work environment for all staff members.
- Compiled and maintained personnel records, ensuring accuracy and up-to-date information on all employees.
- Assisted in recruiting process by screening applicants, resulting in more efficient candidate selection processes.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Participated in job fairs to recruit new talent.
Education
MBA - Hotel Management
Babes-Bolyai University, Faculty of Business
Cluj Napoca, Romania06.2020
BBA - Hospitality Administration And Management
Babes-Bolyai University, Faculty of Business
Cluj Napoca, Romania06.2018
Skills
- Sense of responsibility
- Problem Solving
- Empathy
- Organizational Skills
- Effective Communication
- Time Management
- Decision Making
- Attention to Detail
- Adaptability and Flexibility
- Microsoft Office
Personal Information
Driving License: category B
Languages
German
Professional Working
Hungarian
Native or Bilingual
Romanian
Native or Bilingual
Timeline
Office Manager
WTS Shared Service Solutions
08.2021 - Current
Group & Personal Trainer
Fitlab Studio
06.2021 - 11.2023
Front Office Administrative Assistant
Office Depot Service Center
07.2020 - 07.2021
Front Desk Assistant
UBA Accommodation, MulticomImobiliare SRL
04.2019 - 03.2020
Human Resources Intern
Doubletree By Hilton – City Plaza
10.2018 - 01.2019
MBA - Hotel Management
Babes-Bolyai University, Faculty of Business
BBA - Hospitality Administration And Management
Babes-Bolyai University, Faculty of Business