Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esther Park

Oakleigh East,VIC

Summary

Hardworking and dedicated professional with 2 years of experience as both a receptionist and waitress, offering a strong foundation in front-of-house operations and customer service. Adept at managing administrative tasks, handling customer inquiries, and ensuring a positive and efficient environment. Known for exceptional organisational skills, attention to detail, and the ability to multitask effectively under pressure. Committed to providing excellent service and enhancing operational efficiency. Seeking to leverage my skills and experience to contribute to a dynamic team as a receptionist, ensuring a welcoming and well-organised environment.

Overview

3
3
years of professional experience

Work History

Hall Staff Member

Bon Chicken
04.2023 - Current
  • Accurately processed customer orders, including special dietary needs and modifications, ensuring timely and correct delivery.
  • Managed cash transactions, processed payments, and handled billing with accuracy and integrity.
  • Worked effectively with kitchen staff and other waitstaff to ensure smooth restaurant operations and efficient service.
  • Monitored and reported on stock levels of restaurant supplies, ensuring availability of necessary items.
  • Operated the restaurant independently during shifts, handling all aspects of service including front-of-house and back-of-house operations.

Receptionist

Hair Designing by Michelle
07.2021 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Hall Staff Member

Mrs Kim's Grill
07.2021 - 08.2022
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for guests.
  • Provided exceptional service to guests, including taking orders, delivering food and beverages, and addressing any concerns or special requests promptly.
  • Resolved customer complaints and issues professionally and efficiently, ensuring a positive dining experience.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

Bachelor of Nursing - Nursing Practice

Monash University
Clayton, VIC
09.2026

VCE Certificate -

McKinnon Secondary College
McKinnon, VIC
11.2022

Skills

  • Strong teamwork
  • Leadership Qualities
  • Time Management
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reservation Management
  • Facility Maintenance

Languages

English
Native or Bilingual
Korean
Native or Bilingual
Japanese
Professional Working

Timeline

Hall Staff Member

Bon Chicken
04.2023 - Current

Receptionist

Hair Designing by Michelle
07.2021 - 06.2024

Hall Staff Member

Mrs Kim's Grill
07.2021 - 08.2022

Bachelor of Nursing - Nursing Practice

Monash University

VCE Certificate -

McKinnon Secondary College
Esther Park