Esther Pranwattana
Brisbane,QLD
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach. Dedicated Work Study Student accustomed to performing effectively in both collaborative and autonomous capacities. Strong knowledge of Database Management and Business Analyses. Friendly and outgoing emerging professional. Personable [*****Job Title****] with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
St Vincent's Private Hospital
04.2018 - 06.2018
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Spearheaded special projects, driving innovation within the organization''s programs and initiatives.
- Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
- Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers.
- Guided troubled individuals to tools and resources necessary for healing.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Developed construction skills by participating in several home builds.
Volunteer
Woolloongabba Antique Centre
08.2019 - 02.2020
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Work Study Student
QUT Centre For Agriculture And Bio-economy Group
08.2022 - 07.2023
- Enhanced campus-wide communication by distributing promotional materials and event flyers.
- Assisted in the planning and execution of campus events, resulting in increased student engagement.
- Provided administrative support to staff members, improving office efficiency and organization.
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Supported the development of new initiatives for enhancing student experiences on campus.
- Managed an organized filing system for important documents, ensuring easy access when needed.
- Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
- Maintained confidentiality while handling sensitive information related to student records or university matters.
- Acted as a liaison between students and faculty members, addressing concerns and facilitating solutions for any issues that arose.
- Conducted thorough research for various projects assigned by supervisors, providing valuable insights for decision-making processes.
- Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.
- Developed excellent customer service skills through interactions with diverse populations within the university community.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Efficiently managed inventory levels of supplies and equipment for various departments within the university setting.
- Provided essential assistance during orientation events for incoming students, creating a welcoming atmosphere on campus.
- Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
- Demonstrated initiative by identifying areas of improvement within the workplace and offering possible solutions to supervisors or staff members involved.
- Contributed to a positive campus culture by promoting events, services, and resources available to students through various marketing channels.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Completed research, compiled data, and assisted in timely reporting.
- Created and maintained databases to store student information.
- Helped create and maintain spreadsheets to track financial records and other data.
- Processed student applications and other paperwork in timely manner.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Monitored and tracked budgets and expenses.
Education
Bachelor of Information Technology - Information System Major
Queensland University of Technology
Brisbane, QLD03.2024
Skills
- File and Document Management
- Administrative Support
- Document Management
- Computer Skills
- Organization and Multitasking
- Compiling Data
- Data Entry
- Community Outreach
- Social Media
- Grant Research
- Marketing and Advertising
- Issue Resolution
- Customer Service
- Powerpoint Presentations
- Time Management
- Safety Procedures
- Report Generation
- MS Office
- Documentation and Reporting
- Effective communication
- Multitasking
- Project coordination
- Team collaboration
- Self-motivation
- Analytical thinking
- Technical support
- Interpersonal skills
- Critical thinking
- Microsoft Office expertise
- Problem-solving abilities
- Attention to detail
- Social media management
- Decision-making
- Task prioritization
- Leadership qualities
- Conflict resolution
- Business Documentation
- Database Entry
- Problem-Solving
- Customer Communication
- Professional and Mature
Affiliations
- Sport
- Physical Activity: Gym, Pilates
Certification
First Aid Certificate
Languages
English
Full Professional
Thai
Native or Bilingual
References
References available upon request.
Timeline
Work Study Student
QUT Centre For Agriculture And Bio-economy Group
08.2022 - 07.2023
Volunteer
Woolloongabba Antique Centre
08.2019 - 02.2020
Volunteer
St Vincent's Private Hospital
04.2018 - 06.2018
Bachelor of Information Technology - Information System Major
Queensland University of Technology
First Aid Certificate
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