Esther Wai Teng Waan
Campsie,NSW
Summary
Positive and compassionate personality traits that facilitate exceptional care. Expertise in assisting with daily living activities while maintaining client dignity and independence, fostering a warm and respectful environment. Known for a strong work ethic, adaptability and exceptional interpersonal skills, consistently providing dependable care that prioritizes client needs. Committed to making meaningful impact on clients' lives through dedicated support and care'. Passionate about empowering seniors to remain active, healthy and independent through a holistic approach to aged care.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Care Worker
Greenwich Place Aged Care
06.2024 - Current
- Provide person-centred care to residents in accordance with individual care plans and organizational policies.
- Provided direct assistance with activities of daily living (ADLs) including bathing, dressing, feeding and toileting, always prioritizing dignity and privacy. This involved understanding and adapting to individual preferences and needs, ensuring comfort and respect throughout these personal interactions
- Assisted with safe transfers and mobility, utilizing appropriate techniques and equipment as needed to prevent falls and promote independence. This included support with ambulation, wheelchair transfers, and positioning to ensure comfort and prevent pressure sores.
- Monitor and report any changes in resident health, behaviour or wellbeing to the nursing team.
- Maintained open and clear communication with family members and other healthcare professionals regarding residents well-being.
- Documented daily activities and observations accurately and promptly.
- Maintain accurate care and uphold infection control standards.
- Build trusting relationships with residents, families and colleagues through empathy and professionalism.
- Offered companionship and engaged in meaningful conversations, fostering a supportive and stimulating environment.
- Provided emotional support and actively listened to concerns, contributing to a sense of well-being and reducing feelings of isolation.
- Diligently followed individualized care plans, adapting to evolving needs and preferences while maintaining a consistent and high standard of care.
- Ensured a safe environment by identifying and mitigating potential hazards.
- Understood and followed emergency procedures, including first aid protocols and contacting emergency services when necessary
Education
Certificate III - Individual Support (Ageing And Disability)
Australian College of Community And Health Services
Sydney, NSW06-2024
Diploma Leadership And Management
Clarendon Business College
Sydney, NSW11.2023
Master of Arts - Measurement And Evaluation
National University of Malaysia
Malaysia 11-2016
Bachelor of Arts - Management With Education (Accounting)
Northern University of Malaysia
09-2002
High School Diploma -
Convent Bukit Nanas Secondary School
Kuala Lumpur12-1998
Skills
- Personal and hygiene care
- Manual handling and mobility support
- Dementia and aged care assistance
- Monitoring and recording client wellbeing
- Behavioural management
- Infection prevention and control
- Empathy and patience
- Compassionate care
- Responsible and dependable
- Emotional and social support
- Professional and mature
- Compassionate communication
- Strong ethics
- Team collaboration
- Time management
Accomplishments
- Star Leaderboard by Extend Australia Pty Ltd
- Outstanding Service Award in 2008 and 2022 by Ministry of Education Malaysia
Certification
- Certificate III in Individual Support (Ageing/Disability) – [Australian College of Community and Health Services ], [2024]
- First Aid & CPR Certificate – [First Aid Coach Sydney], [2023, 2024]
- Manual Handling & Infection Control Training – [2024, 2025]
Language
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
Malay
Native or Bilingual
English
Native or Bilingual
Interests
Swimming, Hiking, Cooking and Baking
Timeline
Personal Care Worker
Greenwich Place Aged Care
06.2024 - Current
Certificate III - Individual Support (Ageing And Disability)
Australian College of Community And Health Services
Diploma Leadership And Management
Clarendon Business College
Master of Arts - Measurement And Evaluation
National University of Malaysia
Bachelor of Arts - Management With Education (Accounting)
Northern University of Malaysia
High School Diploma -
Convent Bukit Nanas Secondary School
Additional Information
- Current National Police Check
- Current Working with Children Check
- COVID-19 Vaccinated