Dynamic Assistant Property Manager at Smart Realty with exceptional communication skills and a strong background in property management. Proven ability to enhance tenant satisfaction and streamline operations, leveraging social media for effective marketing. Adept at problem-solving and relationship building, ensuring compliance with regulations while maintaining high standards of property upkeep.
Advertise rental properties on various platforms (real estate websites, social media, and agency listings).
Create appealing property listings with high-quality photos and descriptions.
Conduct home opens & property viewings for prospective tenants.
Respond to rental inquiries and schedule property inspections.
Screen potential tenants, process applications, and verify references.
Assist with lease agreements (preparing, renewing, and terminating leases).
Ensure tenants understand lease terms and policies.
Handle tenant move-ins & move-outs, including inspections and documentation.
Address tenant concerns and maintenance requests.
Enforce lease compliance, including rent collection and handling lease violations.
Schedule and coordinate maintenance and repairs with vendors.
Conduct routine property inspections and document findings.
Ensure properties are well-maintained and meet safety standards.
Assist with rent collection and arrears follow-up.
Help prepare financial reports related to rental income and expenses.
Maintain organized property records and tenant files.
Assist with budgeting and cost management for property upkeep.
Stay updated on property laws & regulations.
Ensure properties comply with local tenancy laws and fair housing policies.
Assist in resolving disputes between tenants and landlords.
Utility Worker
Sodexo
Balcatta, Western Australia
07.2022 - 12.2022
General Cleaning Duties. Laundry and Linen Services, Common Area and Facility Maintenance, Health, Safety, and Compliance, Teamwork and Communication.
A Fly-In, Fly-Out (FIFO) Utility Worker – Cleaner is responsible for maintaining cleanliness and hygiene in remote work sites, such as mining camps, oil and gas sites, or construction camps.
Clean and sanitize accommodation rooms (bedrooms, bathrooms, and common areas).
Make beds and change linen according to the schedule.
Vacuum, mop, and sweep the floors in all areas.
Dust and wipe down furniture, surfaces, and fixtures.
Empty bins, and dispose of waste following site procedures.
Replenish toiletries, towels, and cleaning supplies.
Ensure that the kitchen and dining areas are clean and well-maintained.
Clean and sanitize restrooms (toilets, sinks, showers, and mirrors).
Collect, wash, dry, fold, and distribute laundry (sheets, towels, uniforms).
Operate industrial washing machines and dryers safely.
Monitor and report damaged or missing linen.
Clean offices, recreational areas, and site facilities.
Sanitize high-touch surfaces to prevent contamination.
Restock cleaning supplies, and report shortages.
Report any maintenance issues, such as broken fixtures or plumbing problems.
Follow workplace health and safety procedures (e.g., wearing PPE).
Use cleaning chemicals safely and in accordance with SDS guidelines.
Follow FIFO camp regulations and hygiene standards.
Ensure compliance with company policies on sanitation and cleanliness.
Work efficiently within a team to complete daily tasks.
Communicate with supervisors about any cleaning concerns.
Assist in emergency cleaning situations when required.
Utilities Worker
Morris Corporation
Mulga Downs, Australia
02.2013 - 02.2015
Cleaned and changed bedspreads, blankets and mattresses
Used chemicals and other cleaning equipment in a proper, safe and responsible manner
Swept and washed all hard surface floors
Rotated linens in storerooms and replenished supplies when they were low
Picked up trash from parking lot and garden areas to keep those areas free of debris
Transported cleaning products and equipment to and from the utility rooms
Disinfected and mopped bathrooms to keep them sanitary and clean
Washed, cleaned and disinfected water coolers
Cleaned, mopped and vacuumed the bar area
Notified management of ordering needs (liquor, beer, wine, paper goods, etc.)
Cleaned counters, machines, utensils and seating areas daily
Trained new team members with positive reinforcement and respectful, encouraging coaching
Front Office Receptionist
Holiday Inn Hotel
Perth, Australia
04.2012 - 02.2013
Greeted and registered guests and issued keys
Made and confirmed reservations
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
Verified customers' credit and established how the customer would pay for the accommodation
Computed bills, collected payments and made change for guests
Answered department telephone calls using correct salutations and telephone etiquette
Assessing guests needs and bringing awareness to the various services & facilities our hotel provided
By offering alternatives this helped drive sales goals and achieve monthly quotas
Receptionist
Facility Management Services
Perth, Australia
01.2010 - 01.2012
Answered and managed incoming and outgoing calls while recording accurate messages
Directed guests and routed deliveries and courier services
Opened and properly distributed incoming mail
Maintained a clean reception area, including lounge and associated areas
Helped distribute employee notices and mail around the office
Screened all visitors and directed them to the correct employee or office