Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Eteva Tuialii

Kelmscott,Australia

Summary

Dynamic Assistant Property Manager at Smart Realty with exceptional communication skills and a strong background in property management. Proven ability to enhance tenant satisfaction and streamline operations, leveraging social media for effective marketing. Adept at problem-solving and relationship building, ensuring compliance with regulations while maintaining high standards of property upkeep.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Property Manager

Smart Realty
Maddington, Western Australia
12.2023 - Current

Leasing & Marketing Responsibilities Tenant & Lease Management Property Maintenance & Inspections Financial & Administrative Duties Legal & Compliance

  • Advertise rental properties on various platforms (real estate websites, social media, and agency listings).
  • Create appealing property listings with high-quality photos and descriptions.
  • Conduct home opens & property viewings for prospective tenants.
  • Respond to rental inquiries and schedule property inspections.
  • Screen potential tenants, process applications, and verify references.
  • Assist with lease agreements (preparing, renewing, and terminating leases).
  • Ensure tenants understand lease terms and policies.
  • Handle tenant move-ins & move-outs, including inspections and documentation.
  • Address tenant concerns and maintenance requests.
  • Enforce lease compliance, including rent collection and handling lease violations.
  • Schedule and coordinate maintenance and repairs with vendors.
  • Conduct routine property inspections and document findings.
  • Ensure properties are well-maintained and meet safety standards.
  • Assist with rent collection and arrears follow-up.
  • Help prepare financial reports related to rental income and expenses.
  • Maintain organized property records and tenant files.
  • Assist with budgeting and cost management for property upkeep.
  • Stay updated on property laws & regulations.
  • Ensure properties comply with local tenancy laws and fair housing policies.
  • Assist in resolving disputes between tenants and landlords.

Utility Worker

Sodexo
Balcatta, Western Australia
07.2022 - 12.2022

General Cleaning Duties. Laundry and Linen Services, Common Area and Facility Maintenance, Health, Safety, and Compliance, Teamwork and Communication.

  • A Fly-In, Fly-Out (FIFO) Utility Worker – Cleaner is responsible for maintaining cleanliness and hygiene in remote work sites, such as mining camps, oil and gas sites, or construction camps.
  • Clean and sanitize accommodation rooms (bedrooms, bathrooms, and common areas).
  • Make beds and change linen according to the schedule.
  • Vacuum, mop, and sweep the floors in all areas.
  • Dust and wipe down furniture, surfaces, and fixtures.
  • Empty bins, and dispose of waste following site procedures.
  • Replenish toiletries, towels, and cleaning supplies.
  • Ensure that the kitchen and dining areas are clean and well-maintained.
  • Clean and sanitize restrooms (toilets, sinks, showers, and mirrors).
  • Collect, wash, dry, fold, and distribute laundry (sheets, towels, uniforms).
  • Operate industrial washing machines and dryers safely.
  • Monitor and report damaged or missing linen.
  • Clean offices, recreational areas, and site facilities.
  • Sanitize high-touch surfaces to prevent contamination.
  • Restock cleaning supplies, and report shortages.
  • Report any maintenance issues, such as broken fixtures or plumbing problems.
  • Follow workplace health and safety procedures (e.g., wearing PPE).
  • Use cleaning chemicals safely and in accordance with SDS guidelines.
  • Follow FIFO camp regulations and hygiene standards.
  • Ensure compliance with company policies on sanitation and cleanliness.
  • Work efficiently within a team to complete daily tasks.
  • Communicate with supervisors about any cleaning concerns.
  • Assist in emergency cleaning situations when required.

Utilities Worker

Morris Corporation
Mulga Downs, Australia
02.2013 - 02.2015
  • Cleaned and changed bedspreads, blankets and mattresses
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner
  • Swept and washed all hard surface floors
  • Rotated linens in storerooms and replenished supplies when they were low
  • Picked up trash from parking lot and garden areas to keep those areas free of debris
  • Transported cleaning products and equipment to and from the utility rooms
  • Disinfected and mopped bathrooms to keep them sanitary and clean
  • Washed, cleaned and disinfected water coolers
  • Cleaned, mopped and vacuumed the bar area
  • Notified management of ordering needs (liquor, beer, wine, paper goods, etc.)
  • Cleaned counters, machines, utensils and seating areas daily
  • Trained new team members with positive reinforcement and respectful, encouraging coaching

Front Office Receptionist

Holiday Inn Hotel
Perth, Australia
04.2012 - 02.2013
  • Greeted and registered guests and issued keys
  • Made and confirmed reservations
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
  • Verified customers' credit and established how the customer would pay for the accommodation
  • Computed bills, collected payments and made change for guests
  • Answered department telephone calls using correct salutations and telephone etiquette
  • Assessing guests needs and bringing awareness to the various services & facilities our hotel provided
  • By offering alternatives this helped drive sales goals and achieve monthly quotas

Receptionist

Facility Management Services
Perth, Australia
01.2010 - 01.2012
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Directed guests and routed deliveries and courier services
  • Opened and properly distributed incoming mail
  • Maintained a clean reception area, including lounge and associated areas
  • Helped distribute employee notices and mail around the office
  • Screened all visitors and directed them to the correct employee or office

Education

Year 11 Certificate -

Aranmore Catholic College
Leederville, Perth
01.2009

Skills

  • Quick learner
  • Property management
  • Exceptional communication skills
  • Flexible
  • Customer service-oriented
  • Works well under pressure
  • Social media knowledge
  • Team building
  • Attention to detail
  • Problem solving
  • Marketing and advertising
  • Relationship building and rapport
  • Adaptability and responsiveness

Certification

  • Certificate in First Aid
  • Certificate II in Cleaning Operations
  • Certificate in Responsive Service of Alcohol
  • Certificate in Food Handling
  • Certificate in Manual Handling
  • Certificate I & II in Business Administration
  • Certificate in Computer Training

References

  • Harpreet Kaur, Property Manager, Smart Realty, 04 93 437 668
  • Eliza Thorne, Dump Truck Operator, FMG, 04 59 209 439

Timeline

Assistant Property Manager

Smart Realty
12.2023 - Current

Utility Worker

Sodexo
07.2022 - 12.2022

Utilities Worker

Morris Corporation
02.2013 - 02.2015

Front Office Receptionist

Holiday Inn Hotel
04.2012 - 02.2013

Receptionist

Facility Management Services
01.2010 - 01.2012

Year 11 Certificate -

Aranmore Catholic College
Eteva Tuialii