Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Brennan

CALWELL,Australian Capital Territory

Summary

Diligent worker, skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.

Overview

4
4
years of professional experience

Work History

Team Member

Kingsleys Chicken
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

APS 3 Service Officer

Services Australia
03.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
  • Played a critical role in retaining valuable customers through proactive relationship management efforts.

Crew Member

McDonalds Greenway
01.2021 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

St Mary Mackillop College
11.2022

Skills

    Skills in customer service

    thinking fast in complex situations

    finding solutions to problems

    approaching issues from many different angles

Timeline

Team Member

Kingsleys Chicken
10.2024 - Current

APS 3 Service Officer

Services Australia
03.2023 - Current

Crew Member

McDonalds Greenway
01.2021 - 09.2022

High School Diploma -

St Mary Mackillop College

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Ethan Brennan