Organised and professional FOH staff member with training in BOH and kitchen operations. Dependable and reliable with responsibility of supervising operations and standards. Hardworking and passionate with a positive attitude and a willingness to keep up company standards and promote the workplace in a positive light.
- Established welcoming atmosphere by greeting each guest warmly.
- Communicating with Clients throughout events, ensuring they are satisfied with the service provided.
- Delegating staff with required tasks.
- Ensuring food safety and hygiene standards are being followed.
- Promoting repeated guests, with friendly interactions and addressing issues and concerns.
- Cross trained with both FOH, BOH and kitchen positions to support/ teach staff and meet the clients needs.
- Maintained operational standards by monitoring and reordering food and beverage stock/ utensils.
- Assisted in designing Floorplans, staff scheduling, creating event orders, and calling table service for Breakfasts, lunches and dinners.
- Achieved the rank of Corporal in the Australian Air Force Cadets demonstrating skills in:
- Organisation.
- Responsibility.
- Leadership.
- Team Building .
- Given the responsibility of an acting supervisor with U CITY at Blanco Horner.
- RSA.
- Barista Trained.